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February 2024 by M B.
When I go to shop at the Sam's Club in Lake Charles, Louisiana, there is a Sam's Club employee called Alicia and she is just delightful. Alicia is so helpful and does it with a wonderful smile. I feel like a valued customer when I get to speak with Alicia. Please give Alicia a monetary raise and a promotion for her dedication to excellent customer service and contributions to the Sam's Club brand. Thank you, Alicia!
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November 2023 by Debbi R.
They need help out here at the gas station; pure chaos. There needs to be fluent access for both directions. Coupled with the barricaded area customers get stuck in LINES because we can't move. After waiting 20 minutes without being able to move, someone facilitated my access. I won't come back!
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November 2023 by Marshadee B.
Love sakes club , they usually out of a lot of things but, I love there selection of drinks and snacks
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July 2023 by Diana M.
I am very disappointed with the employees in tire department at Sam's club in Lake Charles Louisiana. I've been a member with Sam's club for over 10 years and I never had to bring my vehicle back for tire rotation and balance twice. The very first time I brought my vehicle for a rotation and balance, they told me they couldn't do it because my lug nuts were swollen, so I changed the lug nuts. Just because I'm a woman doesn't mean I don't know how my vehicle rides. The bad thing about is, they still didn't do a rotation and balance.That is not okay!
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July 2023 by Gary V.
Since we have joined the Sam's Lake Charles Family, we have been beyond impressed. To have such a huge company still give that "hometown" "small business" atmosphere is truly incredible. From the store GM helping us when associates were busy, to getting high quality meat this place is truly a gem in Lake Charles area!
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September 2022 by Nancy H.
I love to get gas normally at Sams but today 4 if the pumps weren't working took 4 times as long
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August 2022 by Mahmudul Hasan Rumel
good price nice and clean
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July 2022 by Sara Klein (Brashear)
Great prices, limited selection.
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June 2022 by Allison Dering
If you are looking for a pharmacy that provides amazing customer service, Sam's Club in Lake Charles is the place for you. I've been coming for years and the staff stay the same. They are courteous and go above and beyond on matters such as calling insurance. Rhonda in the pharmacy should get more than 5 stars!!
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June 2022 by James Jones
good prices on liquor ? ? I'm from Texas and it blow's are prices away
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January 2022 by Bonnie Nolan
One star. Poor service. The workers are rude. Honestly, I think this place is not worth it.
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December 2021 by Dawn T.
Great store!! I love scan and go!!! Today we got some great deals on gifts and snacks. We also went to the cafe after we shopped. The tables were filthy and it took fifteen minutes to check us out. And were were the only ones in line. We ordered a berry sundae and a slice of pizza and a drink. 15 minutes to stand there and take our order was excessive. And we were "helped" as soon as we arrived. We didn't have to wait before they began taking our order, it just took fifteen minutes to input the three items I guess. Anyways the sundae and pizza were great and a great price if you don't mind the dirty and a bit smelly tables you can even sit and have a nice bite to eat. The store was well stocked and we got to skip the checkout line because we paid through the app!!! Yay!
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July 2018 by Micah Lastname
The floral arrangements offered here are always bright and beautiful. The prices are so much better than most florists. You can now also purchase vases for great prices right beside the floral cabinet and make your own quality and attractive arrangements. Highly recommend.
