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November 2023 by Gerard Jones
If i could give zero stars i would this place is a ripoff and never stand by their word.We had a warranty through Beaumont store but live in Lake Charles area. Wife had a nail in tire she went to get it fixed and was told they couldn't fix it because the warranty was no good because it was a year however. We only put 12000 miles on these Yokohama tires .They told her she needed to purchase a new set of tiresI bought the Yokohama in beaumont for 1200 she got nexen tires in lake charles for 1357 same as cash in 6mosI made a 200 payment then 1000 paymentCalled to get payoff and was told 474.Im not the smartest person but if i paid 1200 pay off should be 157 but maybe i can do math . while on the phone i told the young man i would pay on the 14thAround 6pm today i get a text stating my lease was expired due to non paymentThey close at 6pm so i called and a lady answered i told her bout the text and she stated i was paid up on the principle to feb 2024 but i hadnt paid the warranty and roadside fees. I was told i could pay 60 to carry it to February or pay 17 to get it current so i told her to charge the 17 on top a bi weekly payment 190 .I asked the lady what is the new payoffShe stated 301.So the guy said 474 i paid her 190 she said 301 lets do math474-190 =284 but the new payoff is 301.This is crazy.
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November 2023 by Bridgette Richard
I had a great experience doing business with RNR Tire Express. I purchased new ties and they were installed in no time. Lonnie was very helpful . Everyone was friendly.
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October 2023 by Jimmie Cormier
I was referred to RNR tires by my son and daughter.I very impressed by the people they friendly and helpful gave me a price in minutes and had me in the shop as soon as possible. Then when they were finished with my truck brought my keys to me shook my hand and thanked me for my business.
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October 2023 by Heather Richardson
I would like to thank mr. Lonnie at R&R tires in Lake Charles Louisiana for his hard work and dedication to his customers. Mr. Lonnie had a great attitude from start to finish, he made sure that I was comfortable with the sale of my tires before I actually agreed with it all. Mr. Lonnie was very patient in me making my decision. He wore a smile the entire process of the sale, even though it was close to closing time mr Lonnie was still patient with me. Mr. Lonnie is a great salesman and awesome in customer service.. Ty very much Mr. Lonnie
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October 2023 by Mike Skellinger
Called, the specificity said they do trailer tires, gave me a price for two!! Dropped off tire said I would be back , they said 1 hour, I come back 1 hr, guy says we don’t do trailer tires! I ask for the manager, they give me the idiots, this guy can’t listen and lies, tries to make up a story, just unprofessional and dishonest!! I call to speak to the manager he tries playing the same game!!!
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September 2023 by Miranda Darby
The best for a first time and even was able to get the Labor Day Deal !! Justin was my assistant and he was really helpful!! Definitely a great atmosphere!!
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September 2023 by Ronnie Yeley
Didn't have what I really wanted, didn't have an option of getting an 18" instead of 20" got a nice set of used wheels and tires at a decent discount, be careful with lowerd vehicles my oil pan was dented in while there, but they owned up to it, but it wasn't serious enough for any concerns from me, all in all wasn't a bad experience
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August 2023 by kelsea nero
The guys here were super helpful and nice!!! I’m very happy I chose this business for a full set of new rims and tires!?? the atmosphere is very laid back and fun!
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August 2023 by lanesha jackson
I would recommend this place to anyone. They are very friendly greeting you as soon as you walk through the door. They didn’t have the size tires I needed but went out the way to make sure I didn’t have to leave on the bad tire I drove there on by calling one of their other locations. This is what I call good service because they really did not have to do that they could have just ordered the tires and told me to wait until the shipment came in instead the guy (Justin) said we can meet someone halfway from Lafayette to get you some. I say if you need tires people this is the place to go with.
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August 2023 by Brandy Cormier
Customer service was phenomenal! Quick and easy process. Lonnie was great at thoroughly explaining everything to me. He was patient and answered all the questions I had! Only reason I gave 4 stars is because the tire technician put way to much pressure in my tires and I am missing a valve cap. Other than that, my experience with the team there was great!
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August 2023 by Elvie Simien
Very good experience, salesman was very helpful and explained everything in a timely manner and also the young man that went over my contract with me was friendly and did an awesome job as well . Thanks again for the excellent service!!!
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August 2023 by Amysue
Friendly fast service. They even drove me to work & brought my car to me when they were done. I will definitely tell everyone to come here.
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June 2023 by Soggy Bottom Farm
Great staff super nice and easy to deal with. Tires are a little expensive but they do offer alot of perks with your purchase. Will be a returning customer for sure ?
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June 2023 by Latoya Rideaux
Excellent service. My schedule was crazy so the guys came pick my car up and dropped it back to me. Thank you Justin! Friendly understanding and thorough. RNR team gets a 10 from me!
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June 2023 by Marlene Rayburn
I was in a terrible situation when I heard the advertisement on the radio about the financial aid for people who needed tires and couldn’t afford them. I so needed assistance and help getting tires and you were there. I was able to get the tires I needed to make my doctors appointment in Houston without having to beg someone to take me. Thank you so much
