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November 2023 by Matt Hill
Was in a bind as I'd blown out a tire. Went in & Jon Wright helped me out immediately. Purchased 4 new tires per his recommendation. He overnighted a set & I went in the next day to have them mounted. Great service.
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November 2023 by Debra Thomspon
I paid $415 for a brake job, then found out I coukd have had it done for $180 at another place. Also they charged me a fee for using a debit card. Not acceptable.Will not be back.
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November 2023 by Eli Broussard
Arrived to get an oil change, rotate tires and alignment. The tech noticed my tires treads were worn and other minor issues, they told me about it offered reasonably priced tires and warranty. I recommend Pumpelly to everyone, give them a try you won't regret it.
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October 2023 by Monica Roy-White
Poor customer service. We came in seeking information about a rim that was sold with a spline drive lock but no key. He came out and looked but was unhelpful. Didn't seem interested in helping and could offer no advice as they did at Firestone.S. First and last time customer.In response to the owner:Sadly, this is not true. Not at any time, have I been made aware of any dangers arising from breaking the lock... Which wasn't even truly a lock... But a particular housing that required a certain attachment that was purchased at J & J Audio.At any rate, I have been in customer service for decades and I understand that some customers are unappreciated--even unwanted, whether we like to discuss it or not. It's all water under the bridge now and our family will remain where we have been appreciated.I thank you for your time.
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October 2023 by Cecelia Johnson
I used to go to Pumpelly's Tire years ago when I first owned a car and I was always happy and satisfied when I did service with them. It's been over 30 years since I've used them again and my experience was even better. They are quick with their service and and their tires are off great quality. I was so happy with the way my car drove on the highway. I will definately make them my favorite tire place.
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October 2023 by Gunner Dugas
Brought truck in to have tires changed they used a impact and stripped out/bent my lock lug nut key then refused to make it right
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October 2023 by Darla Lennox
I was very happy with the service and help I received from Pumpelly. The gentleman was very professional and kind. Good customer service with a smile and helpfulness is hard to find these days. I will use this business in the future.
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September 2023 by Katie Schexnider
Outstanding customer service! Highly recommend this business. I was even recognized from my prior visit with them. I was asked about the trip I went on (which less the reason I was there. I needed new tires and an oil change before I drove to Florida) and the manager/owner (not sure what his job title) recognized me and we had a great convo. I will always return my tire needs etc. to Pumpelly’s. They take care of their customers with exceptional hospitality!
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September 2023 by adriennepurdy
Obviously needing new tires isn’t really a fun experience. However, Chris provides the best customer service I’ve ever received! His jokes and conversation make for a pleasant waiting period.
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September 2023 by chad heinen
Customer Service driven. Easy and efficient to work with. Fair Pricing. Great overall. Highly recommend.
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August 2023 by Kylee Bobbitt
Excellent customer service! Took my car right away and installed the exact tire to match my other tires same day since my tire was a particular one (they had to get it in from another facility), but they had it all done same day since I was traveling. Very honest and helpful people!
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August 2023 by Melanie Bludworth
Staff inside and out is always great. Bonus this time...new split waiting area is fabulous. I'll give 'em an A+ overall. Highly recommend.
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August 2023 by Brandon Gott
Only tire place I’ll ever use. I have to special order my tires and they found me a great deal and had new tires for me shipped in less than 48 hours later.Been going to them for all of my personal and work vehicles’ tires and oil changes for the last 7+ years.
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August 2023 by Mike Berry
Chris Best and his staff are great to deal with, they are Very Friendly, Knowledgeable and have Great Service. I came in with a tire issue and Chris took care of me quickly with very little wait time.
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July 2023 by Robyn Leleux
The best people! All the workers were so kind, had a great experience! My truck was ready super fast!!
