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January 2024 by Anthony Talley
Been with this company for 6years now they want to somehow change my plan and also take Amazon prime from me so last month I walked in the store to pay my bill and a guy was working there asking me about a 8"TCL TAB 8LE (O) would I like to get one I said no he said that's alright you could have mine I said yea Ok I take it so they told me to go home and watch movies it's unlimited I said Yeah ? cool so it was right before Thanksgiving he said it's not always about money it's the season to be giving I said Sir I will go and watch some movies so I was off that day I watched movies all day hey I loved that all kinds of movies I went to work the next day like any other day cool went back home did the same thing watch movies wright. No I shouldn't have did that ?? Let me remind you this is my second day ok I go to work check my phone to see what going on in the world today no internet connectionWhat. what happened that dog gone Tab8LE so I Metro PCS the little lady on the phone told me that my phone use up all my data but I told her I didn't even use my phone I told her I use my table and I asked him I got two lines I asked her I said why can't I put my tab on my other line I have two lines she said they can't do that they got to use the line that I'm on I said but I'm paying the bill for both of the lines why can't I use the other internet of the other line they said that they not supposed to so in order for me to get my internet back I would have to change my plan i told her no because the phone that I'm using wright now is for my Mother and the other phone is mine so now she changed my plan so now I have less Gb and no Amazon prime and I love Amazon prime I like to shop I really don't like that because now my phone has way less Gb that before again no Amazon prime and I don't like that I feel played I didn't want to drop my plan because it wasn't mine to drop ? now I done plaid the bill line. Just a picture of the table I also bought a little protection thing for two wasting my money man and taking all my internet
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January 2024 by Gabrielle Fioré
HORRIBLE EMPLOYEES.
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July 2023 by Daniel Young
Friendly place to get a phone
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May 2023 by Glenn Robison
Got there 20 minutes before closing and they already had everything (computer ) shut down and just standing around waiting for closing time. Told us to come back the next day. It was for a friend, Glad I use at&t
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February 2023 by Ponya Thomas
I had a wonderful experience here. I came in to activate an old device. The young lady that helped me was very knowledgeable of the products in the store. She was able to answer all of my questions and get me a device and plan that was compatible with my budget. I got a new device all I ended up paying was activation and the first bill. I suggest this location. Ask for Davia.
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August 2022 by Selena Matts
The service was fairly quick, the workers were helpful, and the store is clean. The area is a bit busy so I suggest you park on the side. Otherwise highway traffic will make it a bit difficult to get out.
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March 2022 by Ray Duhon
Sales people was GREAT N Patient Thumbs Up!!!
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November 2021 by Selena Celestine
The service was fairly quick, the workers were helpful, and the store is clean. The area is a bit busy so I suggest you park on the side. Otherwise highway traffic will make it a bit difficult to get out.
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January 2021 by Dametria Ledet
Pleasantly ?
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November 2020 by Tameka Livingston
I was severed by bupi destinee, Stephanie awesome service I got a phone big speaker staff was wonderful especially bupi helped alot.
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November 2020 by Mrs Lady
I was severed by bupi , Stephanie,Destined and Ramsey , awesome service best store in lake CharlesVery helpful
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November 2020 by Janet Minor
Great service and wonderful reps thanks Mr. Bupi and lashonda sorry to hear they letting you go Mr. Bupi they lost you did a great job helping me and help others who speak Spanish when the rep didn't understand.
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November 2020 by Mario Ruiz
Awssome sevice by bupi and destinee and stephanieI got a additional line with a great phone and the right priceStaff were awesome bupi being the spainsh speakerWe are out of town so they were very helpfulWill bring my co workers to the store
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November 2020 by Kentu Guillory
Today i had a great experience at metro on prien Lake rd in lake charles. Stephanie and bupi took real good care of me. I really appreciate the great customer service that they gave. They was on point and on it. Thanks to them walked out with a great phone and a ? so yall go there so they can help yall8.
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January 2020 by stef TopRankins
Metro by T-Mobile is the best and has great service and customer service skills. I’ll recommend the to everyone. Go switch and get the stylo 5, or A20 they’re pretty good phones!!! The prien lake location!!!!