10AM - 6PM
1106 N Martin Luther King Hwy, Lake Charles“Great experience shopping online w/ the Iron Shop Provisions Team.I bought a shirt online and upon receipt I learned I needed to exchange for a larger size. Spoke with Josh on the phone and he was super helpful in getting me the right size shirt for me. He sent me pics with actual shirt measurements using a tape measure to make sure I got the exact right size.The exchange process was very easy and my new shirt arrived promptly.Thanks for the excellent customer service. I look forward to shopping with the store in the future.”
“The store was packed with customers but the employees all were smiling and assisting customers. You could see on the other customers faces they were smiling while talking with Kohl employees. The employees were calm, helpful, and friendly ?”
“I had the BEST experience here! I had a very specific request of transforming my dress into a different style back and Ms. LuLu went above and beyond! She perfectly executed my vision and worked quickly and efficiently! Each member of staff was amazing, friendly, and celebrated with me when I picked up my dress. I cannot say enough wonderful things about the work and the staff!”
“I just want to BRAG on this store!
ZACH the Store Manager is AWESOME!
I brought my son in for some new clothes and Zach was of the best help! He knew exactly what my son was looking for and even looked for other clothes that would look good on him!
Zach went above and beyond!
He's kind and caring with a great personality!
I've been in this store several times and have never been helped like this before!
Zach has changed the entire atmosphere of this store and for the better!
I can never Thank You enough for helping with my son's entire new wardrobe!!!!
We will ALWAYS be returning customers!
We Love Our Buckle❤️
Holly & Ethan”
“Superb customer service experience. Jennifer (the manager) was amazing. She took care of an issue that I had with a pair of boots I’d purchased, and extremely helpful with determining what I needed going forward to prevent it from happening. 10/10.”
10AM - 9PM
3419 Derek Dr, Lake Charles“I love this store it has everything I needed for a new wardrobe for myself and for my husband and daughter not bad on prices and people are very helpful and polite. My family will be going going back”
“I just went for their Athletic Event - there were so many people! Two long lines, one at the register and the other at the fitting rooms. The staff quickly dispersed the rejected clothes from the fitting rooms back out to the hangers and kept everything very neat.”
“Today I had the pleasure of working with Treston and the shopping experience and customer service he provided was unparalleled, to say the least. This is my first time shopping for menswear and I was a little nervous about the process, as shopping can be overwhelming for me. He promptly greeted me, took my measurement, selected garments that fit my size seamlessly, and consulted on, as well as recommended, different colors/fits as well as accessories. In addition, he was very patient with every request I made and the time I spent trying things on; this includes getting a pant hemmed that I couldn’t go without, and even steaming clothes for me so I could get right them for work given I’m on a time crunch. This was my favorite shopping experience and I’d argue that it was because of his diligence, expertise and care for his work in conjunction with my satisfaction with the purchases. If you are looking for fashionable, quality, nicely-fitting clothes and an unrivaled, individualized shopping experience - then come here and ask for Treston. You will be happy that you did!”
“I went to have my belts to get additional holes in my belts and the guy was very knowledgeable and helpful. I'm glad that I found this place they won my heart and business.”
“Ordered a pair of shoes online, only one shoe was delivered -yikes- so I brought it to the store to be returned and the staff was very friendly and helpful! Took a peek around before I left, they have a great selection and really organized store!”
“Pleasantly surprised by how easy it was to buy my son a suit for prom! The gentleman that helped me went out of his way to show me all of the options he had available for what I was looking for, especialky when it came to sizing. Excellent customer service from the whole staff. Will definitely return for future purchases!”