“I have looked for furniture for months! We happened to be in Lake Charles for the day and decided to check out Home Furniture. I couldn’t believe it, I found everything I was looking for in one place. They would even deliver to TX (tomorrow). Thank you Thomas for making the transaction so easy. We are looking forward to picking up our new furniture!”
“Brenda was amazing. She took a lot of time to make sure we got just what we wanted and answered all of our questions. She helped us find comfort at a price-point just as comfortable. I highly recommend!”
“Stop looking this is the place you have to go to get your clothing hands down. Mr. Joseph listens to you and makes sure you are getting what you want. Heck the man literally took his personal jacket off because he didn’t have my size in stock so I could see how It looked. Doesn’t get much better than that.”
“I purchased a dining table with seven chairs and a recliner from Howell Lake Charles. I was very clear that I wanted a real leather recliner and not fake leather. All items were delivered timely and looked beautiful in my home. The recliner was delivered without any type of tag ID so I contacted my salesman to request the tag. It was during this time we discovered that the chair I bought was actually not leather. The salesman, who was new, apologized profusely and admitted his mistake. The stock number ended in “L” which he interpreted as leather ( it did look real!). Maria, the manager, assured me they would pick up the chair and either refund my money or they would work with me on a replacement. When I went back to look at other options, Patricia Lowery stepped in and helped with a new chair. Howell picked up the original chair and delivered the new chair within days. This was an honest mistake by a new salesman that was quickly made right. A+ service by a reputable company.”
“We had a very pleasant experience purchasing our new mattress. Mia was very knowledgeable, super nice and went above and beyond in helping us choose and purchase our mattress. Would definitely recommend Mia and the team at the Lake Charles, LA location.”
“We've bought from New Look Furniture in the past and we were very satisfied with the products services! Today, we set out to look for new furniture and had our day mapped out. First stop...New Look Furniture. We were greeted by Max Parker! This young man was knowledgeable about the products and was NOT, in the least, pushy for a sale...which is ALWAYS a plus! We found what we liked and was in & out in less than an hour! Go see that Cajun boy, Max, for super service!Thanks, New Look, for being there and to Max for doing what you do so well!Harry and Edna Bell Louviere”
“What a great experience I have had the past two days at Ashley Furniture in Lake Charles. Jacey took her time explaining everything , making sure we got the best possible price! The store was busy both days we went, but she made sure we felt comfortable and not rushed. It was a no pressure, “let me see what I can do for you” kind of sale! It was so seamless the first day, I went back the next day and bought 4 more items that I had on my wish list!Jacey was determined to get us the best deal she possibly could and maximized our purchase down to the penny! We also got the insurance for peace of mind, a lot can happen in 5 years! I wish there was a “Jacey” at the car lot or DMV! Yikes! Jacey you made me and my family feel so welcome and made us repeat customers! Thank you for the time you took with us, it was a pleasant experience!”
“Great customer service, greeted immediately by John Fayko when I waked in, he was very professional and informative on their products. I was looking for two new pillows for a new condo I purchase out of state. He got me set up within minutes with new memory foam pillows for a great competitive price. Excited to try them, and will definitely be back for a new mattress in the future!”