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January 2024 by Heidi D.
Small local family owned business. Great selection of mattresses. Sales rep, John, was very nice, patient and explained everything so we could make a solid decision on which mattress we wanted. We got a great deal and it was delivered the next morning. I would highly recommend.
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August 2023 by Colton Hester
John made the experience of buying a new mattress so easy. He was very educated & just a great guy in general! 10/10 recommend Bayou Beds! Their customer service is great!
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June 2023 by Mary Holmes
I went back and forth between several different mattresses and was really having a difficult time deciding which mattress was right for me. Needless to say, I was there a good, long time ? John Fayko was extremely patient and provided steady and informed recommendations throughout the process (along with a little humor). I will definitely return as a customer to Bayou Beds in Lake Charles.
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May 2023 by Juanita Malkemes
I had been shopping for a few weeks for new mattresses. I needed both a King and Queen as mine had gotten damaged in moving. I went to several places and was about ready to purchase when I decided to stop at Baylor Beds Mattress Gallery. I met John Fayko when I arrived and was surprised with his knowledge right away. He took the time to explain the differences between the mattresses and answered all my questions( I had a lot of them).He spent a lot of time with me and truly made me feel like a valued customer. His customer skills were outstanding and I ended up spending twice as much money as I had planned to spend. John was the difference and I would recommend him to everyone!. I will be “sleeping happy” thanks to John and Bayou Beds Mattress Gallery!!!
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March 2023 by Kelli Higginbotham
Made my shopping experience easier. Very helpful customer service.Just received bed so I'll see how it goes from here.
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February 2023 by Mary Adams
Jk Fako made our experience buying a new mattress flawless. Not pushy and well educated on product knowledge. So personable and recommend him highly
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December 2022 by Amanda Mouhot
We’ve bought our last 3 mattresses from Bayou Beds and couldn’t be more pleased. Their prices are great and their customer service is even better. They will have our business again and again.
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December 2022 by Leila Arredondo
We purchased a Tempur-pedic mattress in August 2021 from Bayou Beds. They were patient with us while we tried each mattress while educating us on each one. We were so pleased with our mattress that we returned and purchased two more in November 2022. Thank you Bayou Beds for your patience and knowledge during our purchases.
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November 2022 by Robert slusher
We are so very pleased with our new mattresses from Bayou Beds in Lake Charles, La. My husband's back went out and I needed to get new mattres perfect for his back condition. Ours was sagging too much. I set out to replace our king mattress with a split king to be able to maneuver around hubby during the weeks he would be bedridden. I talked at length with Chris about memory foam vs coil vs hybrid & he answered my many questions to help decide what would best suit our needs since my husband was unable to try out the mattresses himself. I laid on several & picked what I thought would be ideal for us & Chris scheduled them for delivery while my husband was on an ambulance trip to a Dr in Baton Rouge. Beds were set up upon his return. I could not ask for a more knowledgeable person than Chris of mattresses in general & especially Tempur-Pedic, Sealy, Stearns and Foster, & hybrid mattresses! And customer service at Bayou Beds gets an A+ from us!! Thank you Chris!---Debbie & Bob Slusher
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November 2022 by Loveliving
John made shopping for a mattress extremely stress free. We gave him our price point and he gave us options within our range. Very professional, easy to work with, and fast delivery!
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October 2022 by Dana Cumby
I found Bayou Mattress on Google and needed help to purchase a mattress and box spring for my parents. John, on 14th street location was so helpful and personable. Their prices compared to Mattress Firm. John, treated me like we were family. Also taking the time to securely strap my mattress and box spring in my truck. That's the kind of service you will receive also. Not one regret with this company.Thank you, John!!
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August 2022 by Amber Hollins
The most professional, personable, and enjoyable experience I’ve ever had purchasing a bed. John Fayko made my son and I feel so welcome, along with giving us a brief and interesting history of Lake Charles. He’s a loyal Lake Charles resident, genuine, and a wealth of knowledge. My son is attending McNeese this year so it was a real treat meeting John. He helped make this transition with ease for my boy. I encourage all to come to Bayou Beds for all your mattress needs. I promise it’ll be an authentic and worthwhile experience. Sincerely, Amber H. (Allen, TX)
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August 2022 by Gerald Palmer
Amazing place to do business with I bought a mattress in March 2021 and it wasn’t the right mattress for my husband not saying it wasn’t a good mattress it was a perfect match for me but due to his back issues it wasn’t for him so I went back in August 2022 to let them know that it wasn’t working for us it was nothing wrong with the mattress instantly Instantly they said I should’ve came back and they were to fix the problem even though I waited a year to go back they still offer me a $700 credit towards my next matches that was amazing
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August 2022 by Ashton Landry
They are awesome! So helpful in helping us pick a new mattress! Recommend!
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June 2022 by Darin Belaire
Our dog chewed our power cord to our adjustable bed and Moose and his boss help locate one to replace the one I have. They were super helpful and got us a new cord (no cost) the next day to get us takin care of. I would highly recommend Bayou Bed In Lake Charles and Sulphur.