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May 2024 by Cody Smith
Great customer service, greeted immediately by John Fayko when I waked in, he was very professional and informative on their products. I was looking for two new pillows for a new condo I purchase out of state. He got me set up within minutes with new memory foam pillows for a great competitive price. Excited to try them, and will definitely be back for a new mattress in the future!
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May 2024 by Nancy Shaw
Great explanation of what I want!
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May 2024 by Jonathan Qualls
Super helpful! Got the exact mattress I wanted in stock and was able to leave with it the same day! Got to lay on a ton of them to make sure it was the one for me and my wife.
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April 2024 by Betty Stanley
John the store manager IS VERY KNOWLEDGEABLE AND HONESTLY CARES...we Highly recommend " Bayou Beds " for their GREAT PRICES and Their EXCELLENT CUSTOMER SERVICE !
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April 2024 by Nicole Dowers
What a great experience. John was very knowledgeable about the product and help with the decision making!
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February 2024 by Isabella & Derrick Rideaux
Two words....simply amazing!!!!!
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January 2024 by Heidi D.
Small local family owned business. Great selection of mattresses. Sales rep, John, was very nice, patient and explained everything so we could make a solid decision on which mattress we wanted. We got a great deal and it was delivered the next morning. I would highly recommend.
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January 2024 by Karen Bias
This is the go to for any of your bedding needs!! John is so professional!!
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September 2023 by Christina
John & Chris were great! Very helpful and very knowledgeable! Would absolutely recommend!!
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August 2023 by Colton Hester
John made the experience of buying a new mattress so easy. He was very educated & just a great guy in general! 10/10 recommend Bayou Beds! Their customer service is great!
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June 2023 by Mary Holmes
I went back and forth between several different mattresses and was really having a difficult time deciding which mattress was right for me. Needless to say, I was there a good, long time ? John Fayko was extremely patient and provided steady and informed recommendations throughout the process (along with a little humor). I will definitely return as a customer to Bayou Beds in Lake Charles.
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May 2023 by Juanita Malkemes
I had been shopping for a few weeks for new mattresses. I needed both a King and Queen as mine had gotten damaged in moving. I went to several places and was about ready to purchase when I decided to stop at Baylor Beds Mattress Gallery. I met John Fayko when I arrived and was surprised with his knowledge right away. He took the time to explain the differences between the mattresses and answered all my questions( I had a lot of them).He spent a lot of time with me and truly made me feel like a valued customer. His customer skills were outstanding and I ended up spending twice as much money as I had planned to spend. John was the difference and I would recommend him to everyone!. I will be “sleeping happy” thanks to John and Bayou Beds Mattress Gallery!!!
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March 2023 by Kelli Higginbotham
Made my shopping experience easier. Very helpful customer service.Just received bed so I'll see how it goes from here.
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February 2023 by Mary Adams
Jk Fako made our experience buying a new mattress flawless. Not pushy and well educated on product knowledge. So personable and recommend him highly
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December 2022 by Amanda Mouhot
We’ve bought our last 3 mattresses from Bayou Beds and couldn’t be more pleased. Their prices are great and their customer service is even better. They will have our business again and again.