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September 2023 by Taylor Seybert
I had an exceptional experience and Lake Charles Toyota purchasing my car this past weekend. Devin and Corey were a pleasure to do business with and I will make sure and tell anyone I know in need of a car to give them a shout. The facility as a whole provided me with a good experience that I will remember for service in the future. Thanks again. I love my car.
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September 2023 by Harsh Amin
Amazing dealership. Corey Barron and his team were amazing. Most of the negotiations were done on the phone and paperwork online. Wonderful experience purchasing a car. I was in and out with the car in less than 20 mins. Would definitely buy another vehicle from this dealership. Highly recommend this dealership!
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September 2023 by Katy Geymann
Excellent dealership with employees who will go above and beyond to meet their customers expectations and make any transaction as smooth as possible. I just purchased my third RAV4 from Lake Charles Toyota and will continue to come back for any future purchases. I love my new vehicle, and love the people at Toyota- you really can’t go wrong here!
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August 2023 by GLENN Marcantel
I have to say that this dealership is one of a kind. From the time I’ve got there and located the truck I wanted, the salesman came up to us and treated us with the upmost respect. He was very friendly and upfront. Making the deal was very easy. The team got me where I was comfortable and needed to be. I’d also have to say the dealership was very clean and neat, was an amazing atmosphere, and EVERYONE that works there is very polite. The whole experience there was one of a kind, definitely not like some other places. I would definitely recommend to anyone to give this place a chance.
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August 2023 by Jennifer Carter
We had the best experience at Toyota of Lake Charles. The staff were so kind and helpful and Mr. John was so patient with our daughter with testing driving multiple vehicles. We had a blowout on the way home and the service department came and picked up the car and made sure we had a rental while they took care of the issue. Highly recommend and will be back to purchase all of our vehicles in the future. Thank you for a great first car experience for our daughter!
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July 2023 by Hanna Emigh
Everyone was very friendly and we had multiple salesmen check on us to make sure we had been waited on. I never felt pressured to buy a car right then and there, just that they were there to help me out with my purchasing my first car! All around great experience, will definitely recommend to anyone who is looking to buy a car to go check them out!
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July 2023 by Kayleigh Abbott
I had the best time buying a car from Garett! He made the whole process easy and speedy! Anyone looking for a vehicle should definitely go through him! I would give 10 stars if I could! I will be recommending everyone to him from now on!
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June 2023 by Sherry Chaumont
Definitely recommend! Clay is excellent at being informative and helping with decision making. He is a great intermediary between the buyer and the rest of the sales team. I checked in with Glenn as well because he helped me with my previous purchase and I highly respect his input. Ryan Nugent was very helpful on the finance side of things. They are a great team and I am super happy with my purchase!
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June 2023 by CJ Callens
Lake Charles Toyota is a great place to do business. The people are friendly helpful and will go out of their way to make sure you have a wonderful experience. I’m loving man 2023 RAV four hybrid!
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June 2023 by Megan Stevens
100 percent recommend Lake Charles Toyota! Everyone was very kind and was able to meet the needs of our family from the type of car we wanted to our financial needs. Thank you to our salesman, Jon Garcia and to Ben in finance, everyone worked on our behalf! We appreciate everything! ?
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June 2023 by David Quintini
My whole experience with this team was extremely smooth. The sales team was very friendly and professional without being overbearing. They even gave to me a ride from the rental car store back to the dealership. I would not hesitate to do business with them for any future purchases and highly recommend them if anyone is in the market.
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June 2023 by Sherry Sittig
I was very pleased with the salesman and the gentleman in finance. I can't even explain my stress/reluctance related to major purchases. They made things go very smoothly, discussed all options and I wasn't "left hanging in a car dealership all day". They explained everything in detail and made me comfortable with my purchase. The whole process went much more quickly than I expected. Also, the dealership has a wonderful environment. Everyone was very friendly and the music was a nice touch. Thank you. As long as things at LC Toyota never change, I will never buy another car from any other salesman or dealership.
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May 2023 by Howard Hargroder
Their customer service personnel were great. Their customer service process for vehicles seeking service/repair really has diminished. Time it takes for service was long. The longest I have ever experienced."Owner" said they over booked their service department and accepted walkins in addition to over booking scheduled apts.Physical atmosphere is nice. Wait/time of service needs much improvement.
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April 2023 by Ray Davis
Rick was the perfect salesman. He did everything he said he’d do. The facility was clean and very nice. People introduced themselves and talked to me even though I was there buying a car and not for their specific departments. I loved the experience. Free oil changes and inspection stickers for the life of the vehicle are huge perks. Free tire rotation for first 25000 miles. These people are dialed in on customer service. I truly applaud this facility and the people in it. Attitude reflects leadership!! Great attitudes, great leadership! Thanks. I’ll be back for all my vehicle needs.
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April 2023 by Tom Wade
I had a really great time getting my new RAV4 at Lake Charles Toyota! My salesman, Brady Levine and the finance guy Ryan Nugent made it super easy and we had a fun, too. And of course I love my new vehicle. We have bought 4 cars from these guys. I highly recommend them.