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December 2023 by Sebastian Abshire
I would highly recommend no one getting their haircut here. I went and they messed my hair up and then I went back and it's okay at best. Basically they have amateurs in there and I just really wouldn't recommend going.
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July 2023 by Alyssa Jordan
I scheduled an appointment at 12pm with Riley I arrived at 12pm I waited in line as the lady at the register helped another customer after she helped that customer she walked them over to the salon and never came back as if I was invisible. I sat there and waited for another 9 minutes thinking she would come back. So I finally rang the bell and she came over I told her I had an appointment at 12pm she said “okay well she’s doing someone else’s hair right now so you’ll have to wait”. I sat in the waiting area for 5mins and finally Riley came over and helped another customer then finally acknowledged me and said “I’m doing highlights right now I will talk me 20-30mins to finish applying this then I will be with you our booking system is messed up today”. I completely understood that but a whole hour passed by no one came to check on me or anything so I left. This was horrible service and never will I go back! Thank you to Ulta Beauty Salon for taking me in the same day
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July 2023 by Miranda Ashton
No one is ever available to do any hair.
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March 2023 by Jenifer
My hair highlights came out red rather than pink.
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September 2022 by kennedi michelle
Said closes at 7 and we got there at 5:30 and someone was there but refused to take me in for a quick flat iron to ore washed hair
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August 2022 by WADE Ritter
Staff very professional, friendly and pleased with my cut. I'll be back
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January 2020 by Jerry Malone
Nice visit Peaceful Not crowded
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January 2020 by Dawson Wallace
Got a fade on sides and back, left top a little longer. These people are great skill wise and in personality! Have been going there for over a year now.
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August 2019 by Elizabeth Simon
I walked in and found some good deals immediately. I wanted something nice to wear to church. I was so happy with the deals I found. I save so much money.
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August 2019 by Krissy Kegley
She butchered my hair. NEVER AGAIN!! They do not know how to cut hair!!!
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August 2019 by Christina Cofield-Charles
Lake Charles JCPenney has the BEST TEAM!!
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May 2019 by Shelley Humphries
great value with better than Walmart quality. compare them yourself and understand.
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March 2019 by K -
Terrible! Worst application of highlights ever- if you are wanting harsh streaks and fried hair... She never even set a timer when I asked if she needs to time it. I will be calling their district manager. Very disappointing.
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December 2018 by Mark Weldon
I purchased a pair of shoes for my son for Christmas, when I got home one was an 8-1/2 and the other a size 9. I returned to the store today with the shoes and explained the issue. We searched the store for the other shoe but was unable to located it. I was told I would have to order a new pair I said ok. The I was asked how do you want to pay and I said I already have why do I have to again, " for the exchange". I said I should not have to pay the store should order the shoe it was not my mistake. "How about a store credit and then apply toward the purchase". Ok sounds good. "Sorry since you don't have your receipt you can only get back $11" are you kidding me I just paid $49 for theses shoes that are 2 different sizes. So I just left the shoe box at the counter and told them to keep the !@@##$% shoes. Merry Christmas Penney's
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September 2018 by Cain Murillo
De todo un poco y bienos precios