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March 2024 by Tony
Great experience shopping online w/ the Iron Shop Provisions Team.I bought a shirt online and upon receipt I learned I needed to exchange for a larger size. Spoke with Josh on the phone and he was super helpful in getting me the right size shirt for me. He sent me pics with actual shirt measurements using a tape measure to make sure I got the exact right size.The exchange process was very easy and my new shirt arrived promptly.Thanks for the excellent customer service. I look forward to shopping with the store in the future.
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March 2024 by Michael Santini
I've ordered several pieces from these guys and they've never failed to deliver quickly and as promised. The first piece I ordered I was unsure on sizing, so I used the chat feature on the site. I was surprised to find I was speaking to Josh, the owner, and that we had the same measurements. These guys have a great selection of products and even better customer service. Couldn't recommend highly enough.
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December 2023 by Etienne Douyon
These guys do an awesome job of making sure their customer is cared for. Ordered online and received a custom thank you letter! Great products and all around great service
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December 2023 by H W
Thank you to the guys at iron shop I am very pleased with the attentiveness to detail and quickness of delivery. Very well done I will be a returning customer. Fast hemming service and great communication, thanks again!
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December 2023 by Moriah Menz
Bought the flat head flannel size 42 (I’m usually a medium or large if brand runs small) it fits perfect! Amazing quality! I messaged the shop on ig with some questions and they were very helpful. A+ experience…. Nick
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November 2023 by breena ross
Although I live out of state, I had the best customer service experience with Iron Shop Provisions.I called to ask for a price match and they were wonderful to work with. They earned me as a customer after that - especially since my local men's clothing store that carries the same brand was unwilling to price match the shirt for me... a difference of almost $200.Highly recommend them and look forward to working with them in the future.
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November 2023 by Logan Ellis
Best is the business!! Placed an order and needed some pants hemmed. I had a bunch of questions that Josh and Duncan answered promptly. They got everything done super quickly with great quality work! Best customer service I’ve experienced from a business in a very long time
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September 2023 by Gabe Dewey
Great selection. I was happy about the high-quality photos of each product rather than standard stock photos you find on most websites. Also have to mention the amazing customer service and very quick to respond. I’m definitely a returning customer.
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August 2023 by Aaron Carter
I would not shop online anywhere else for these brands if I don't have to. Josh, Erin & co. do a fantastic job with customer service, and I can count on them to actually CARE about my business. In the world of luxury clothing, you can find some pretentious people in the business, ISP is the exact opposite of that. Best out there, highly recommend to anyone new or experienced with buying high-end clothing like this.
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August 2023 by Vince T
Purchased three Iron Heart shirts from Duncan at ISP. He sent me a follow up email to make sure the items would fit properly before shipping out. He offered to send me exact measurements which I appreciated. Very friendly communication and superb customer service. Arrived from the US to Canada quickly and I’m very satisfied with the shirts! Wow. I will definitely be back for more stuff soon. You have a loyal customer from Canada now. Thanks, guys.
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August 2023 by Avery Anderson
This is the type of small business that makes you want to spend your money with them. I’m shopping online from out of state and have received quick replies to Instagram messages and top notch customer service even from a far. The owner even offered to allow me to ship my favorite pair of jeans so I can get an exact fit / style and won’t have to worry about ordering a pair of jeans I wouldn’t like. My shopping experience has been a 10/10 at iron shop provisions.
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May 2023 by jason sloan
Wonderful people to do business with first time buying a shirt made from Freenote cloth great quality!!! On par with any other maker imo and USA ?? made
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April 2023 by Ryan Micheletti
If I could give a zero, I would. They would not issue a refund when I returned an item that didn't fit. Only store credit. It's 2023 people. Get with the times.
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November 2022 by John Bratcher
This place is a lifestyle, and I'm on board. 100% Ben and Duncan rock. Tell Duke, I said what's up.
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August 2022 by Chris
My favorite place to buy everyday jacket. Keep up the good work!
