First Horizon Bank provides innovative and convenient services with helpful, knowledgeable people. Reviews highlight a specific mortgage professional who is consistently described as top notch, fantastic, and a blessing. She is noted for making the home buying process very comfortable, easy, and painless. Her service is exceptional, professional, and transparent. Clients appreciate her promptness, patience, and warm communication via text, email, and phone. She is easy to reach, informative, and shows personal concern, making clients feel she looks out for their best interests. This has created an awesome feeling and strong loyalty, with customers looking forward to future business, considering her an asset to the bank.
Alana Mears is the BEST!!! She made this whole process so much fun and easy to do! I recommend her 100%!!
May 2024
Alana is amazing and her customer service skills are top notch. She was an absolute joy to work with and made the process seamless for us. We highly recommend her and are so grateful to her!
February 2024
Best in the business… customer service to rates and more !
