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February 2024 by DreadNoLimit
Came to get an alignment because my steering wheel wouldn’t drive straight. unfortunately I had to come back 3 times to get this situation fixed. The guys at the counter keep mentioning the specs are good, so no problem. When i mention the problem i have they say they can get it fixed every time, but when i leave it is the same issue. i even offered for them to ride further down the street so i wouldn’t seem crazy. But no, nothings helps. honestly should have went to another mechanic. it’s exhausting.
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January 2024 by Denise Smith
Fast friendly service.
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January 2024 by greg mancave
We don't know a dang thing about this repair shop. But don't all car-repair shops, always OVER CHARGE, the customer.?( that's what we get, when profits are more important, than: people. ) right?
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January 2024 by leanord harrison
Their Manager is an idiot, caught bad attitude cause They messed up my lugs nuts. When Firestone ask for a review I told truth. So He refused to work on my vehicle & bowed up like He was a MMA fighter. Told My wife who has an Firestone account take My car & get out of His parking lot.
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January 2024 by Rebecca Owens
They are honest. Enough said.
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November 2023 by Kristie H.
Came to get a nail taken out my tire. Was the first one here. Took 2 hours. Will not be coming back
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November 2023 by Lacy W.
I had tires ordered and paid for and the day I went to have them put on at, 8:00 in the morning, I was told they had no employees. The store manage, Corbin was the only soul working in this business. Answering phones, dealing with a line of people. But with a smile and positive, polite attitude the entire time. He chose to go from behind the desk, into that shop and put my tires on for me. And I wasn't the only one. He did so for several others as well. He could have approached this day differently. If it had been me, i would have locked the doors and put a closed sign up. Outstanding efforts by you today Corbin!
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November 2023 by trendell eaglin
Terrible, wasn’t able to figure out the problem with my vehicle. After I decided to send it to another shop they asked me to let them try and figure it out. Charged me more than the initial diagnostic fee discussed and stole over 500$ worth of belongings out of my vehicle. Their response? “Oh well.” Terrible mechanics, rude staff.
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November 2023 by Candace Lewis
Just don’t. Go anywhere else.
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November 2023 by sahithi tamma
Quick service options
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November 2023 by Mitchell H.
The guys changed a seal on the rear end, didn't get the drain plug sealed, leaked all the fluid, now won't take responsibility for the damages. Fair warning, avoid this shade tree mechanic shop.
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October 2023 by Larry Soileau
I ran over a curb in my Jeep and was having noise in my driver side front wheel. Fire stone quoted me $4500 worth of damage, long story short, I fixed it myself with $150 worth of parts.(a weld broke on one of my struts, and I replaced it. )These people are criminals, and you should run away from them as fast as you can.Service: Steering & suspension repair
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October 2023 by Mark Weller
I have used Firestone on Ryan street for several years now. My company vehicles have been serviced there many times. Most times I get in and out quickly.Service: Oil change
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October 2023 by Monica Roy-White
They've always been professional and helpful. Unfortunately, they were unable to remove a rim with a spline drive that was bought out of state but they did offer to do what they could to remove it. To me, this was the most frustrating and confusing situation ever bc professionals put the tire on, why can no one take it off?! I appreciate them taking time to work with us. My son changes my tires but this is my emergency go to for anything that I need done by experts.
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October 2023 by Stephanie Geiger
If I could I would give 0 star. You need to learn to answer the phone when people call. Your service of people is not the best of you don't even know how to answer a phone.
