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February 2024 by Miles Airla
Huge selection of nice furniture and all of the sales people we spoke to were very kind and friendly. We’ll be back and I highly recommend them!!
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February 2024 by Angela Lapoint
Very helpful and nice
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February 2024 by Joshua Stracener
Our experience was great, the salesman approached us immediately. He was very well mannered and professional. He helped us find what we was looking for without any issues and got us taken care of in a very timely manner. I recommended Aaron Mulligan if anyone is looking for furniture he’s your guy.
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February 2024 by Michelle LeDoux
Our salesman was very polite and knowledgeable. He made the experience a pleasure.I did not give 5 star due to the financing restrictions that we experience.
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February 2024 by Natalie Lueck
Aaron was my sales associate when I came in to purchase a reclining love seat. He noted down the specifications I was looking for and helped me find that and other very similar options in store. He was very kind, helpful, and attentive. I went back at a later date and was helped by Aaron again and Glen. Glen was also so helpful and made the entire process smooth and easy. I would highly recommend Ashley in Lake Charles!
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February 2024 by Becky Gray
Staff was very helpful and friendly.Great experience!
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January 2024 by Mark Estes
Great service
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January 2024 by Kaylex Jones
I had a great experience at Ashley’s with the team and my sales rep. They were all so helpful & ready to assist us with our needs!
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January 2024 by lecia mccullough
We went to Ashley just to look at sectional sofas, without indenting to purchase at that time. Well we walked I. And meet with Jacey, who was very helpful and knowledgeable about the inventory. We found a sectional we really liked. At this point Jacey worked with us and got the best price available. We walked out with a complete living room set and very please with the experience.
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January 2024 by Stacey Pouchie
i was charged for a 250.00 matress pad that I asked the salesperson to take off. I also called the customer service number and asked them to remove this item. i have tried to contact the store manager and no return call. There is a lack of customer service. Delivery was not done when it was scheduled and when they did deliver the headboard and footboard did not match.
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December 2023 by Rain Demarest
Go see Kevin. He was patient and worked with us for days! I love shopping at Ashley! It has and always will be my go to for furniture!
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December 2023 by Jack Pretzer
The sleep expert Jacey was very helpful in finding me the best pillow for my wife and I, She was also able to help reduce the price on said pillows, please swing by Ashley for any of your bedding needs
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November 2023 by Tisha Manson
Jacey, was very kind and we enjoyed working with her overall. There were some issues while purchasing in store, but it wasn’t a huge deal, however, we were told our couch would be delivered the following Wednesday. Fast forward and the couch was NEVER scheduled for delivery. I had to call customer service to learn this and then schedule for the delivery. Once learning the delivery was never set I made several calls to the store to speak to a manager and we have yet to hear anything back (2 weeks later). We had all intentions to make future purchases but we will no longer give this location our business. This was a complete lack of competency and unprofessional. We spent thousands of dollars and they can’t even return a phone call. POOR BUSINESS!!!
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November 2023 by Clara Booker
What great service I received from sales representative, Mark. He was after make me satisfied and happy. Thanks for a great salesman.
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November 2023 by Hollie Carrier
Great experience. Hassle free and quick. Would recommend.
