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November 2023 by Lindley Speyrer
Cody, Derwin and Ron were the absolute best! This was my second purchase with Cody and again I was completely satisfied with the whole process!! I can’t thank these three guys enough for making the process so easy. Definitely a 10/10 from start to finish!!
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November 2023 by Cliff Durden
Very professional and helpful. As soon as we pulled up in the parking lot, it was raining. When we stepped out and started walking to the lobby, we were greeted in the parking lot. Salesman asked if we needed any assistance. We weren’t to sure about the inventory and asked about a compact car. We walked the lot, found a car we liked. He went and received the keys and explained everything and asked if we had any other items or questions. We started the process of purchasing, and was promptly with all the paperwork. We will from now on, use this dealership. Workers treat you like family as soon as you drive on the lot. Best service ever.
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November 2023 by Nick Miller
One thing we would hate about auto shopping would be the pushy sales person but this was NOT the case with Mr. Don Jenkins!We told him we were just starting our search and he unlocked the vehicles we wanted and left us alone to look.We really enjoyed our experience at Sterling Kia and will be recommending to friends/family!
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November 2023 by Mitchell Martin
The staff at Sterling Kia made us feel like we were a priority. They turned a stressful day into a fun and exciting event. Couldn’t be happier with them and our new car ! Go see Cody, he’s the best salesperson we’ve ever encountered !!!
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November 2023 by Allen Clark
I could not have asked for more professional service from a dealership. I called spoke with Mr. Michael Boudreaux and he made my experience at Sterling Kia very simple and very easy process. Michael handled things quickly and my deal was completed all within a couple hours.
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November 2023 by Linton Naquin
All parties I worked with were very efficient and professional. Trevin Thibodeaux was my sales person. Trevin listen to my needs and guided me along the sales process in an easy going manner. He helped me receive what I wanted for my trade in. He did all this on the phone since I live in Baton Rouge. Once we reached a decision I drove to Sterling to purchase the vehicle in one trip!!Ron Thomas did the voluminous paperwork as well as anyone I have ever worked with. Joel did a great job explaining the various features of the car so that I would have a basic understanding of its many features before I drove off the lot.I can’t say enough good things about how each one did their job. I highly recommend Sterling and the associates I worked with there.
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November 2023 by jada guidry
Just purchased my second Kia and the customer service is always great. Wyatt was extremely helpful in picking the right car at the right price. Sterling Kia will always be my go to.
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October 2023 by Markita Davis
First I want to say from the time i walk through the door the receptionist made me feel welcoming. I'm 100%happy with my purchase. Micheal made sure I got a vehicle that I wanted. He has great customer service. I can't forget Sean the finance manager he was extremely nice he explained everything to me and made sure I understood what he was saying when signing my paperwork. Overall Sterling Kia is a great place to go if you want a vehicle.
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October 2023 by Abby Bullock
I worked with Don, and he was so personable and helped me find a car even over email and texts, due to my work schedule being crazy. It really meant a lot that he put the extra effort in for me! When I got my vehicle, the service was so friendly and they all made the process very quick and easy! So excited to have this new ride!
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September 2023 by angela cormier
Everyone was friendly. Answer questions professionally. Chad sales person kept me updated on my new Kia sent me pictures when it arrived at the lot. On the day of signing papers we were in and out no long drawn out affair. No changing what was promised me. I used sterling Kia before and I went back again for my next vehicle. They have my business. I told them what I wanted my monthly notes to be and they got me there.
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August 2023 by Kim Fuchs
Ryan Gary did a tremendous job of getting us exactly what we wanted and could afford. He worked hard to make sure we were satisfied customers.Joel Leger did a great job of showing us all the technology of our vehicle and getting us set up for success.Sean Tucker was exceptional in the finance department and worked with us, even staying after closing time. (Plus he has a really cool desk!)We are proud Kia vehicle owners!
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August 2023 by Lauren R
We drove over 100 miles one way to purchase a used car being sold at this dealership and had a WONDERFUL experience. Matthew was prompt and helpful (even from home on his day off!) and transitioned us to communicating with Andrew, who was very kind and made the experience feel relaxed. Everyone accommodated our needs after coming from out of town and didn't bat an eye at us wanting to get the car inspected at an outside mechanic. There were NO hidden fees in the pricing. We ran into a few issues with payment, and everyone worked to help us resolve them, even staying a little after hours to get the job done. As this car was not a Kia, they were not able to show us all its different features, but allowed us to spend as much time as we wanted with the car to make sure we were happy. I was also impressed by the included limited warranty sponsored by the dealership!
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August 2023 by Kelly Meaux
I just bought my fourth car at Sterling Kia, and I had a great experience every single time. Mr. Don Jenkins has been my salesman for the last two that I purchased and I highly recommend him - he is very friendly and always works hard to make sure that I leave in exactly what I was looking for.
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August 2023 by Caroline Foret
Had an amazing experience purchasing my first car at Sterling Kia! Staff was friendly and nice. They did everything they could to help me close to deal. I highly recommend going to Sterling Kia to purchase a car!
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July 2023 by jordan banks
Had odd experience with one salesman making negative comments about the salesman we were using directly to us. Later Put a deposit down on a car that was supposed to be in transit then never heard back till I called day of vehicle supposedly being available only to find out they have no idea when it would make it in then hurriedly gave the deposit back even tho we were willing to wait. Then 2 months later getting text from the manager that the vehicle (wrong one I might add) was here and that he ordered it for us….but it’s been 2 months and we had a refunded deposit. And they didn’t even remember the vehicle we were looking for to begin with