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April 2024 by Anna Hammock (wiZ)
i was in a hurry with a hurt foot, so i really appreciated the time the associate took to help me find what i needed fast. i had hopped on a cart, and he immediately offered to help. they have a very large selection, including the sippin' liquor i was hunting!
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October 2023 by Robert Decuir
Haven't received weekly ads in 6+ months now. Went to the customer service desk and inquired if they had discontinued mailing their ads. The first young man made it clear he had only been there a month and wasn't aware of the issue. A superior came into the booth and was asked the same question, He mumbled something while waking away and showed no interested in finding out why their ads are no longer being delivered. To me, this is simply another reason to no longer shop at ROUSES an a consistent basis.
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October 2023 by Maria Elena
It's always really clean in Rouses.. and the service is great even though they had Hella ppl in there, they get everyone out as quickly as possible...
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September 2023 by Nikki Private Citizen
It's clean but very limited offerings. I go here to pick up a thing or 2 but don't do serious shopping here. Would give it 3 stars if not for the fabulous baked goods particularly the chocolate cupcakes.
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August 2023 by Greg Lincoln
Fellow customer's are rude and confrontational. Cashier couldn't be bothered to bag my items after I payed, and ignored me as I bagged them myself while she went about helping the next customer, one who attempted to push her basket into the front of mine while waiting in the cashier's line. That same customer felt the need to demand I check out at customer service, with it's line in plain view. To both of these incidents, I said nothing. In hind site I should've asked for the manager. The store's selection is passable, but I won't be visiting this location again.
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August 2023 by Eric Mealus
Good customer service...i was asked several times if i need help. They had everything i needed. They have a great focus on local products.
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July 2023 by Kelly Pratt
The prices of what I bought were good, but I always have to wait a long time to check out. This is a very busy location and there are never enough check out lanes. They remind me of Wal-Mart. Don't go there if you are in a rush.
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June 2023 by J D
My husband went to buy a sack of live crawfish for Memorial Day. It was advertised as 1.99 a lb for LIVE crawfish !!! He selected a sack and none of the crawfish moved. When questioned about them being dead there was no reasonable response. The crawfish are boiled dead and sold to the public. If you buy crawfish on the carousel it’s gritty, maybe because dead crawfish can’t be purged!!!
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May 2023 by Jesse Boudoin
I love the variety, fresh foods, cooked foods, etc. They have great looking steaks and boiled crawfish.Unfortunately, their prices are a little higher than average. You may catch a good deal on sale, but most prices are higher.
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May 2023 by Maxine Symes
With crawfish season here for the last several years Rouse"s is our go to place for boiled. Shout out to Carla in the seafood department. She is kind. professional and sweet. Always does her best to take care of us.KUDOS Carla!
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April 2023 by Tracy “Ms. T” Capuro
Just love this hometown store and as a xtra I was able to purchase 24 pairs of socks for $4. 00 who would have thought you could get such a awesome deal at the grocery store. But rouses did me right again.
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April 2023 by Evelyn Plowden
Love this store so much. So much great sales and deals on the meat and produce.
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April 2023 by Sweettea Redd
I never have a good experience with the bakery. If it's something they don't want to do I believe they lie and say they don't have it or can't make it or they'll tell you they can over the phone and have you come.up there just to tell you they're sorry that they don't have or can't make the cake smh. A complete waste of people's time.
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December 2022 by Victoria
I’ve always been a fan of Rouses especially the gentilly cake. I bought one the other day and not only is it half the size it used to be, the flavor was so strong it was unpleasant and the frosting in between layers was minimal, to say the least…. Such a disappointment
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December 2022 by Dionne Martin
Big thanks to Carla Thibodeaux in the seafood dept. She went above and beyond to give me amazing customer service. She even called me back to tell me I had the sale date wrong ? it would start the next day. The next day she called again to ask what time I would arrive so she can have my boiled crabs hot and ready. Best service ever thanks Carla.
