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October 2022 by C Zam.
The multi-point check service is not very good, the tire pressure was not checked, they left a warning light on the dashboard, the tire filler valves were left hidden, the coolant level was very low.
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August 2022 by Nicholas M.
I ordered a product from Ford performance. I had it shipped to them, upon arrival they called me and informed me that it was in. I then said that I would need to schedule an appointment to get them installed. I was told first that they do not install parts that were not ordered by them by a lady. I then got transferred after telling her it was purchased from the official ford performance website. The call "dropped" so I called back and spoke to Matt he informed me he would get better clarity because it didn't seem right. After a couple of hours passing, I called back and could not get in touch with Matt. I called another Ford dealership and wouldn't you know they informed they do in fact install all ford parts ordered either by them or not. i have scheduled an appointment and they will do the job. My main issue with this dealership is how can you not install things just because someone didn't go through you to purchase them but it was delivered to your dealership from Ford performance????? Now, yes I will write reviews and tell my experience because this is unacceptable.
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September 2021 by Rick Rowan
Not only were they kind and courteous when I arrived, but they were also quick and efficient in getting me in-and-out. My company uses them for all the vehicles and now I know why.
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April 2021 by Jay Paul Smith
Unorganized, took all day, thank goodness for Kevin B or nothing would have been done...
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February 2021 by glenn sweeney
Hub City Ford goes above and beyond too get your problems solved.
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February 2021 by Micheal Samuels
Customer service was slow you need a appointment to get service
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February 2021 by Peggy Autin
Awesome. Fast service.
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January 2021 by Jamie Lejeune
Awesome. Nice friendly people. Fast service.
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November 2020 by Jonathon Hurley
Hub City is the best!
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November 2020 by Walter Edwards
Friendly and very comfortable lounge.
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October 2020 by Kevin Roger
Great experience quickly helped and service was pleasant able to get everything I needed including my rental car, in less than 45 minutes and was not first in line so moved at a great pace.
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July 2020 by Jeremy Clostio
Great service
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June 2020 by Kevin Hoffpauir
Great dealership and friendly atmosphere.
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February 2020 by Ted Lege
Work was finished in less than an hour
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December 2019 by James Nolan
Great service.