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August 2023 by Ashley L.
My mother has been going to Paul's for forever, her rings were drastically upsized and designed by Paul's, earrings, bracelets, all very fine jewelry, so she suggested I call them for a Crystal repair on my husbands watch. I know that the brand Citizen is not a Rolex by any means, but if you are a jeweler and advertise as having a watchmaker please do not sound insulted when I tell you what the brand is and then direct me to another jeweler, which when I did take their advice the woman that answered the phone sounded bothered that I had rang her phone. People today do not want to work or work but pick and choose what is important and or priority, ONLY IN THEIR EYES, over something they consider less than. I can afford to buy a very nice watch but when something is sentimental it holds value that is immeasurable, people forget that they are providing services to peoples families, services that are an integral part of creating milestones and life changing moments and memories, and it should not stop there, bringing something in to have repaired is still part of that event and memory. Frankly, Im just underwhelmed and embarrassed that a business could address a person or their request as being less than.
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August 2023 by Hell's Skateboarding
Amazing customer service. I went in to buy a watch for my dad for his birthday and left with a beautiful blue watch for him. A couple days later I was contacted by them and told that there was a 20% off for the watches that they were selling and provided me the 20% refund immediately. Amazing people with amazing products.
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July 2023 by Victor Ashy
I recently purchased a watch from Paul’s. Excellent experience, be sure to ask for John - if he’s not working, wait and come back, its worth it. John is very knowledgeable and extremely professional. I will be shopping with him again.
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July 2023 by Kimberly G
We went on a Saturday. We were the only customers in the store. John helped us look at rings. We told him we're just beginning to look and get an idea of cost, etc. He didn't listen to what I wanted or what the budget is. He showed me a ring that was $24k, which was completely over budget (by a lot). He showed me another ring and said this one is close enough and you can leave with it today. He was more interested to make the sale than to listen to what we wanted. Someone else that I talked to had the same experience with him
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May 2023 by Nicole A
David Fontenot at Paul's Jewelry Store is the best!He goes the extra mile for his customers, and shares his knowledge to ensure that we are always happy. I won't go anywhere else for our jewelry! David has been helping us with jewelry purchases and repairs for nearly 20 years. Now the next generation in our family has put their trust in David as well, with engagement and wedding rings! David always makes me feel comfortable and I so appreciate him!
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May 2023 by Lonique Scott
Paul’s Jewelry has some of the best customer service ever. David Fontenot took great care of us. He’s an excellent sales person, very in tune with what we wanted. He polished our past wedding rings and current purchased jewelry while in store. Definitely a great experience from start to finish. Thanks again David :)
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May 2023 by Dylan Pellerin
David was a really big help in finding the perfect ring, I would recommend him and Paul’s Jewelry to anyone.
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May 2023 by Natalie M Domingue
Thank you Paul’s for making this Mother’s Day extra special for my mom! The Jude Frances bracelet is stunning! Lovely staff and beautiful collection ?
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May 2023 by alex Smith
I am a client of David’s at Paul’s jewelry along with my twin brother. He’s been nothing but generous and helpful and is a pleasure doing business with him. If you go to Paul’s jewelry Lafayette Louisiana ask for David!!!
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April 2023 by Brynne Tynes
John Welch helped us and was incredibly friendly, knowledgeable, and so helpful!! He was extremely familiar with the selection and went above and beyond to make sure we were satisfied. I will definitely come back!
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March 2023 by Jonathan LeBlanc
My favorite salesperson without a doubt is David Fontenot. The level of customer service that is given is above and beyond anywhere! He is just the best!
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March 2023 by Louise Ranson
My husband, Dave, and I are so pleased with the attention we received from David at Paul’s. We wanted to hang a special pendant that we got in Machu Picchu and the necklace he helped us with was perfect. We were given different options and his experience led us to the perfect choice.
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March 2023 by Kathryn Glover
Wonderful experience at Paul’s, and working with David was excellent. He goes above and beyond for his customers. Thank you David!
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February 2023 by Vanessa Bobb
I can not say enough about Paul's Jewelry. The employees are all very helpful and friendly; however David is exceptional. He gets to know his customers, he talks to them and gets to know their family members also. He is fantastic at helping you select pieces, or with custom designing pieces for yourself or a family member. He and I worked for a few months designing a gift for my daughters 21st Birthday and it was awesome, something she will cherish for a lifetime. He is very patient and aims to please his customs. For all your jewelry needs go to Paul's and ask for David, you will not be disappointed. He is the absolute best!!!!
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February 2023 by Kaitlyn Stelly
Working with Mr. David is ALWAYS a great experience!! He goes above & beyond to ensure that his customer is satisfied!! He is so kind, professional, personable, & tasteful!!! He is simply the best!!!!
