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May 2024 by Leanna Perkins
They close at 10, or so google says. We showed up at 8:58 tonight to grab something real fast. The guy inside with the Brillo pad hair, gave us the “no” sign with moving his hand across his neck. I called 2 or 3 times and got no answer after letting it ring and seeing 2 guys in the store just hanging out. Probably should staff your store better. You’ve lost money and customers just now and we definitely won’t be back ??♀️
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April 2024 by isac735
The two guys working there this afternoon are great. Robert and Matteo really got me out of a bind today. A connector between two coolant hoses popped in my car. I checked the GPS and the closest auto parts store was this O'Reilly, so I drove there as the coolant leaked out. These guys helped me figure out what parts off the shelf I could use to fix the problem, found them for me in the store, and even popped out a few times to check on me and lend a hand. Definitely knowledgeable and helpful.
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January 2024 by Troy McDaniel
Had a great experience when I needed to replace my cars battery and get a few other minor parts. The staff helped me hunt down the exact screws I needed out of the dozens available. Very friendly, patient, and knowledgeable.
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January 2024 by Priscilla
Prices are fair, but service is not so good. Bought a battery from them. Two months later my car wouldn't start. Wasn't far from them, so I took it there. I was told everything was good. Made it down a busy hiway, where it locked up. Had to end up calling a tow truck. Come to find out it was corrosion on the battery posts. Apparently they hadn't cleaned the post before installing the new battery.
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September 2023 by Patricia Gerard
Always willing to answer any questions you may have. Super friendly!!
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September 2023 by Judy A. Yates
Staff was very helpfull . I was picking up something for my husband , I had no idea what it was . The man that helped me was very understanding .
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August 2023 by Judy Granger
Just want to give a shout out to Manning and Ike for their excellent service on my Infiniti. Pleasant fellows and knowledge.
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August 2023 by La'Shon Wilson
I had an awesome experience at O’Reilly auto parts on 5404 Ambassador Caffery Parkway Lafayette, Louisiana. John and Ike were fantastic!!! Ike helped my husband and I with an issue we had with our battery and was supposed to get off at 5 o’clock but stayed a little late to make sure that we got the help that we needed. They were both remarkable and I recommend this store just because of the customer service they gave us. I look forward to coming back!
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August 2023 by Skylar Wilson
Thank you to John and Ike for all their help! I came in looking for a part and they were so patient with me! Ike took a look at my car to make sure I had the right part which made it so easy for me to fix the issue. Thank you so much!
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August 2023 by Sonya Moore
I had to have my battery replaced. Ian was very helpful and changed out the battery, even in 103 degree heat. It was quick and easy. I really appreciated the service.
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August 2023 by David Murff
Needed a battery for my Lexus ls350. They had three grades to choose from and the "manager lady" installed it in just minutes. Military discount to boot!!
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July 2023 by Preyesh R. Patel
Amazing customer service!Went there for a battery terminal connector issue and Ike, one of the staff members, helped me diagnose, find the part I needed, and helped to fix the issue.He was very friendly, knowledgeable, and went above and beyond to help me fix my car's issue.Thanks again, Ike!
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June 2023 by Steven Boulet
Bad business. I was sold a bad alternator that left me stranded on the side of the road hours later. I will now have to pay for a tow truck as it's too late to visit any mechanic and have to pay AGAIN to have another alternator put into the vehicle. They offer no compensation for the additional labor to replace the defective part they sold. 0/10 would not recommend.
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June 2023 by Renee LeBlanc
I was in Lafayette from Galveston Texas and my car wouldn't start. Not knowing what to do, I called OReilly's on Amb. Caffery to recommend a local roadside assistance. The manager, Ashley came personally to jump my car! I will forever patronize O'Reilly'! Thank you Ashley!
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June 2023 by Ashley Touchet
Kaplan location is the worst I’ve found this location is very friendly and doesn’t mind helping
