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January 2024 by Kri (Klmbean)
Prices are decent. Selection okay. Clothes are made cheaply overall but that is to be expected from Old Navy.
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January 2024 by peggy baker
Cashiers are rude.
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December 2023 by Jessica Gage
No problem witht he workers, it was the rude & intrusive customers for me
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September 2023 by SFMF IGY6
Clean store. Courteous and helpful employees. Thanks??
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July 2023 by Samantha B
Rising prices, crappier quality & now today while checking out I'm informed they now charge .15¢ per bag to transport your clothes out of the store. I've been shopping at Old Navy since the '90s and today was the last time I will ever shop there. I don't predict you guys will be open in a decade.
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July 2023 by Orlando Banana
Customer service gets a zero from me. Employees all young high school students with no conversational skills or manners. No phone etiquette either. Good grief.
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June 2023 by Alexis B
It's obvious Old Navy doesn't care about their customers nor their employees. I should be able to have a pleasant shopping experience without worrying about passing out from the lack of AC, ESPECIALLY in this summer heat. I will not patronize this location until the air is fixed!
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June 2023 by Jayla Johnson
It is super hot in Louisiana and the store has the audacity to still be running operations without the proper AC conditions. As a customer this is unacceptable. I feel so sorry for those employees who have to endure these conditions on a daily basis. I didn’t last 1 minute shopping before I had to exit the premises. Please get this fixed!
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June 2023 by Raven Coates
The fact that this is a new store and the air isn’t working is very disappointing, I drove over a hour just to get here and inside feels like outside! Those poor employees shouldn’t be working in those conditions! Being 9 months pregnant and trying to shop in that store is unbearable, felt like I was about to go into labor! I’ll rather take my services elsewhere. Wish I could give it 0 stars!!
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June 2023 by Julian Brown
Why doesn't your store have air? It's 100° outside. You're required to provide employees a safe workplace.The Occupational Safety and Health Act of 1970 states this.
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June 2023 by C Eackles
If i could leave no stars I would! This store is extremely hot! It feels worse than standing outside in the sun! I stopped by on my trip back home to Texas and I turned right around and left it was too hot. I felt bad for those employees.
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June 2023 by Sabra Crappell
New Lafayette location. Great selection and sizes are there. Clean and organized store with very helpful employees. Prices are great when getting a sale.
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June 2023 by Monica Brown
I went in last weekend and they didn't have any air. I had baby with me and we were sweating by the time we left. We were only in there for 10 minutes! I figured this weekend would be different but it's still no air. I feel so bad for the employees as they did not have fans or water. This is a new location and I'm not shopping at this one anymore since they don't care about their customers or their employees.
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June 2023 by josue Perez
That store has NO AC AND ITS TO HOT THE SHOP IN THERE, I feel concerned for the workers because no one should have to work in those conditions, it’s like walking into a sweat shop. I hope those workers don’t have to suffer much longer without any A/C because that is ridiculous
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June 2023 by Delovely
Ok, it’s deathly hot in Louisiana with over 100 degre weather and Old Navy has nooooooo functioning air conditioner?!????? Shopping for a few minutes nearly killed me. Imagine how the workers feel! Please fix the air!!!!
