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“I want to thank Melinda, Michael, Kearra, Stacie, Davante, Ariel, and the management Karina and Kellie the staff really knows how to make you feel welcomed I’d give them a 100%”
“Very knowledgeable and great people here. They have always helped me in difficult times when I thought I lost all my data, these guys made it easy to recover my info and bought new phone on upgrade. Loving it.”
“Maddie gave me her undivided attention. She was very knowledgeable and proficient in everything she did. She told me about all the ways to get the most for my money. An absolute gem, even while helping her coworkers by offering guidance and solutions. 5 Stars are not enough. You rock!”
“Thank you BEN you are an exceptional sales person always kept a smile on his face he got me the phone and bundle i needed he took his time explaining everything to me he made me feel at ease Thank u team and Ben and Verizon from 1 of your loyal customer.”
“Brenda was very helpful and knowledgeable about all services... phones, internet, data. She was able to help me with pricing phones for our upgrades. Good job Brenda! I'll be back. I even signed up for internet. ? ??”
“Angel and the other gentleman here that helped me did a fantastic job! Thank you both!
I accidentally selected dissatisfied on the automated text and could not change it, I am very satisfied with my experience!”
“No question, this will be the only verizon location i visit from now on. Dylan was the most helpful verizon agent i have had the pleasure of working with thus far. Respectable & did everything possible to assist me! 1st time I've been in store for less than an hour and left beyond satisfied! no time wasted! Hope this guy stays!!!”
“Ms Bree and her Co worker Saturday afternoon was very welcoming and ms Bree you are awesome I will send all my friends to you on the thru way not only did I get great customer service I felt it in my heart that you did everything to go out ur way to make sure my Pic n everything in my phone got transferred over to my new one unlike the ambassador caf store they lost all my grand baby that passed away at the age of 2 pics n video but they told me it would be on my new phone when I got it n they set it up something I cN never replace but you did it for me people ease use the cricket on Evangeline thru way ❤️ and go see ms Bree she is awesome thanks again ms Bree from the bottom of my heart to make sure I didn't lose none of my Pic n videos”
“This is a REAL Review!
Store Manager Jau'marl and Store rep Sharriss were exceptionally professionally and attentive. They saved us over $600 in credits that another AT&T store wrongly charged us for which made us ultimately stay with AT&T. We got our new iPhone 16's activated in no time! I didn't know I qualified for first net until speaking with them! Jau'marl should be on his way to corporate and if Sharr aka Star isn't made into a manager soon, AT&T is needing to open their eyes! I will speak with them both "ONLY" for any future issues or needs!”
“Excellent customer service, down to earth and super friendliest good people. Shout out to Courtney and Jayvon for hooking me up with that Wifi and providing me with excellence.. Y'all are truly Amazing ??”
“Within seconds of walking through the door, we were greeted by Karime. She immediately understood what we needed and went out of her way to assure our needs were met and issues resolved. Employees like her are the reason we have always been and will always be AT&T customers.”
“We’ve been AT&T wireless customers for more than 10 years. We usually go to a different store closer to our home, but my son is a student at UL and he needed a replacement phone, and quick like! We chose this store because of the location. Chase offered his help and in no time we had what we needed and were headed home He was energetic, personable and eager to help. We had a pleasant experience with Chase & would recommend him to our friends & family.”
“I came into the Ambassador location after having a bad experience at a different location in Lafayette and the girls help me transfer over from T-Mobile. The team is very knowledgeable and nice! I totally recommend this location in the Lafayette area!!!! They really know their stuff❤️”
“Went to the Ambassador store yesterday to try and repair a number sync problem with my new Apple Ultra 2 watch and my 13mini iPhone. I had been trying 5days to correct this issue with numerous Apple and Att tech support personnel without success. Went into this store and asked for Manager (Tyrell). He and Att rep Karl assisted. In 30mins my number sync problem was corrected. This correction saved me at least $1700 on a new IPhone purchase. Great Tech support and service Thanks very much
GL”
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“You can never go wrong coming here, very nice,clean and friendly place. I was in and out. I Got my daughter’s screen fixed. We love coming here and they’ll forever have our business!”