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“Very knowledgeable and great people here. They have always helped me in difficult times when I thought I lost all my data, these guys made it easy to recover my info and bought new phone on upgrade. Loving it.”
“AT&T is awesome and I love the employees at this location. The service is prompt & employees happily greeted me with smiles & my business is taken care of immediately! Thank you!”
“Maddie gave me her undivided attention. She was very knowledgeable and proficient in everything she did. She told me about all the ways to get the most for my money. An absolute gem, even while helping her coworkers by offering guidance and solutions. 5 Stars are not enough. You rock!”
“I picked up my iPhone 15 at the Ambassador Caffery store & I tried to do the transfer myself to save money. But of course being a dummy I decided to take it back but I saw this Verizon store. Asked for help & they graciously helped. The young man helping me Ben Hoffpauir did an excellent job. I also learned he went to Iron Will a homeschooling school where my children went. Nice . Thanks Ben”
“My visit here was no less than superb. Jaumarl assisted me with my urgent need of a new phone . 10/10 customer service from everyone in there . Highly recommend.”
“I went and got me a new phone because old one got broke. These guys here helped me get my new up to date phone and helped to transfer my data to the new device. Very grateful for these folks here at this store. 10/10 customer support and care.”
“My experience at AT&T was amazing! It is always amazing when Angel is there! She is the sweetest, most dedicated employee I've seen in a while! She helped us in a timely manner and remained professional throughout the entire visit. She made sure to explain everything without leaving out any details and it was just an overall great visit! AT&T needs more Angels!”
“I came into the Ambassador location after having a bad experience at a different location in Lafayette and the girls help me transfer over from T-Mobile. The team is very knowledgeable and nice! I totally recommend this location in the Lafayette area!!!! They really know their stuff❤️”
“Ms Bree and her Co worker Saturday afternoon was very welcoming and ms Bree you are awesome I will send all my friends to you on the thru way not only did I get great customer service I felt it in my heart that you did everything to go out ur way to make sure my Pic n everything in my phone got transferred over to my new one unlike the ambassador caf store they lost all my grand baby that passed away at the age of 2 pics n video but they told me it would be on my new phone when I got it n they set it up something I cN never replace but you did it for me people ease use the cricket on Evangeline thru way ❤️ and go see ms Bree she is awesome thanks again ms Bree from the bottom of my heart to make sure I didn't lose none of my Pic n videos”
“1st time I've ever visited this store. I really hit the jackpot. Amanda is by far the nicest human i have met in a long time. She is extremely polite, thorough. She answered all the questions i had and really won me over. I’ve thought of leaving because when you call for Verizon Asst your automated machine hangs up on people. I appreciate all the help Amanda gave me. She is a keeper.”
“Nate (the store manager), is the absolute best and if I could rank him 10 stars, I would. Exceptional customer service, fantastic at finding me a plan that would suit my needs, and, just an overall wonderful person. Couldn’t have chosen a better company to do business through for my own personal businesses. AT&T, Nate is more than just an excellent employee, he is a people’s person, and a FAN-FAVORITE here in Lafayette. We love him!!!”
“This was the most amazing experience at a retail business in a very long time! Ben and the great other guy, he was bald (said with respect) and wore glasses plus well groomed facial hair were incredible!! Ben took time to explain things and offer positive suggestions! He and the other guy did amazing in getting everything we wanted done completed with professionalism and the best way of communicating with humor and positivity while maintaining integrity and professionalism!! They are 2 extremely talented individuals who are definitely assets to your company! They deserve recognition and applause! Thank you both for everything you did on 8/30/24! Don’t ever let anyone diminish your accomplishments and achievements plus your kindness to others!! ✨”
“I had a great experience with Tae. I needed a new phone since mine was damaged. She helped me file a claim. She did not try up sale me or convince me to get something newer. She asked when I came in what kind of phone I was looking for. She found exactly what I needed. She got me in and out of the store within 10 minutes with a new phone on the way. I am a very happy customer.”
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“You can never go wrong coming here, very nice,clean and friendly place. I was in and out. I Got my daughter’s screen fixed. We love coming here and they’ll forever have our business!”