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April 2023 by
Always a problem- always inconsistencies from online balance, if you call balance and atm balance, constantly changing staff .
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October 2022 by Vinny
Fast service, friendly staff. They greet you as soon as you walk in. The young lady in banking services (in the first office on the right when you walk in) was very helpful. I sorry, I don't remember her name. I needed signature certification and she really made a great effort in finding someone to help me with what I needed. She even called another branch to find someone for me.
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September 2022 by Nick D
Fast service, friendly staff. They greet you as soon as you walk in. The young lady in banking services (in the first office on the right when you walk in) was very helpful. I sorry, I don't remember her name. I needed signature certification and she really made a great effort in finding someone to help me with what I needed. She even called another branch to find someone for me.
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November 2021 by Vinnie Mac
Fast service, friendly staff. They greet you as soon as you walk in. The young lady in banking services (in the first office on the right when you walk in) was very helpful. I sorry, I don't remember her name. I needed signature certification and she really made a great effort in finding someone to help me with what I needed. She even called another branch to find someone for me.
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October 2021 by Monique, Veillon
The new hours are 9-4 …. People work and lafayette traffic doesn't allow for lunch time service. Very inconvenient hours.
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May 2021 by Deborah Theriot
I miss mid south, HW is so unsatisfactory
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January 2020 by Donna Lavergne
I was a previously satisfied Midsouth customer. After the buyout, the transition did not go smoothly at all. I switched to Chase where they give you $300 to open a checking account and set up direct deposit! No minimum balance required! Their online bill pay is also awesome and very easy to use compared to Hancock Whitney. Also, the employees are friendlier.
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October 2019 by Skyli Bourque
One word: Rude. Didn't tell me good morning. Ask me how I'd like my cash. And then took forever to get me my 20,10,5s.
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October 2018 by J S
Truly the Best bank i have ever dealt with. i have used them for at least the past 6 years and i couldn't be more satisfied, they always take care of you and are very professional and friendly!
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June 2017 by anna cod
They now charge $7.00 to cash a check if you do not have a checking account with them! It's not their money or their account, they have NO RIGHT TO DO THIS!!!
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January 2017 by Jason Snead
Truly the Best bank i have ever dealt with. i have used them for at least the past 5 years and i couldn't be more satisfied, they always take care of you and are very professional and friendly!
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April 2016 by Michael Moreau
Worst bank I ever dealt with, they were incapable of providing you with an accurate amount in your checking account. Call in and you'd get one amount, check an ATM you'd get another, check online...another number. I moved on to Chase, a million times better.
