Mattress Firm Ambassador Row is committed to providing exceptional sleep solutions for their customers. Their Sleep Experts® undergo over 200 hours of training to create personalized bedding packages, including top brands like Sealy®, Tempur-Pedic®, Sleepy's, and Serta®. Customers can shop with confidence, knowing they'll get low prices and the Love Your Mattress Guarantee®, which includes a 120 Night Sleep Trial®. The store's employees, like Kayla and Rachael, are praised for their patience, product knowledge, and excellent customer service. Customers consistently report having a wonderful experience, with one noting they "can't wait until my new bed comes in" and another stating they "would recommend them to anyone."
Our saleswoman Kayla was amazing and and absolute pleasure doing business with. She was very knowledgeable and super nice and worked with us to make the deal happen! She was so great we went in to buy one mattress and ended up buying two more with bases!!!! Would definitely go back to her and send our friends and family.
November 2025
Kayla was great at helping me find the right mattress and gave great deal as well. She also was very patience and understanding of what I was looking for. I would recommend that this mattress firm store has great employees and good customer service.
November 2025
Kayla was amazing. She didn't pressure, she was very patient. She got me the best deal on one of their best mattresses. Thank you Kayla.
