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August 2024 by Clovis Boudreux
Made a claim with Allstate, the agent was very helpful
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July 2024 by Beatriz B
Professional , prompt service and excellent communication skills with customers!! They’re so helpful and I appreciate it!!
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December 2023 by Doe-Hyung Kim
I was recommended to this office when I moved from out of state, and I'm so glad I contacted this office. I'd like to thank Sue Matthieu for listening to my needs for auto and home insurance and offering solutions that come from a wealth of experience.
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September 2023 by K Sellers
My experience has included total professional attention and a polite staff. Thank you!
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August 2023 by Sandy Dore
I’m so happy with this insurance agency. They are always available to discuss any questions I may have.
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July 2023 by Kimberly Sellers
My experience has included total professional attention and a polite staff. Thank you!
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March 2023 by Rachelle Fontenot
Very friendly staff! Always helpful and best rates!! They saved me over $100 a month!
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March 2023 by Doug Waitz
Great service and easy to reach when you need them most!!!
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February 2023 by David Young
Recently, we were hit with a 9% rate increase with no prior notice and having never filed a claim. Then, for two months in a row, we did not receive our monthly statement in the mail. When I sent my payments in, I was tagged with a late penalty. Funny how that works. File a claim and get the run around for months on end. They receive your monthly payment a couple of days late (because the monthly invoice failed to be delivered, not because of anything we did) and you are instantly punished. When I called to complain, I was told that Allstate is attempting to “encourage” its insured to pay through auto-draft. Well, I don’t to do that. Actively looking for an alternative insurance carrier.
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September 2022 by Johnathan Eaglin
Excellent service!
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August 2022 by Jacob Jefcoat
Terrible. I regret ever paying this agency for anything
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February 2022 by Christine Kief
I love Stephanie, she is amazing always friendly and super helpful throughout everything..I love allstate
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April 2021 by Robert Broussard
Sue Mathieu is the reason.
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August 2020 by Charmes
I had a great experience overall! I spoke with Sue and she was so very helpful and pleasant to speak with. She helped me with getting the right insurance and was able to answer all of my concerned questions. I’m very happy I switched over to Allstate and couldn’t ask for a better agency! Thank you!
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January 2020 by Charles Trenchard
I have been dealing with this Allstate agency for about 30 years going back to when Ken Yoeman's Agency. The office manger, Sue Matthieu, is outstanding in every respect. Over the years, she has helped me many times. I genuinely appreciate her efforts. Sue makes this agency a first class operation. Thanks Sue.
