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November 2023 by Fred Reggie
This is my "go-to" for iPhone and laptop issues. Brennan and his team are efficient and very much customer-service oriented. You will not deal with a nicer group of tech professionals when it comes to servicing and repairing those items in a timely and efficient manner. I highly recommend iPhone Lafayette.
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November 2023 by Dozier Lester
Had an I phone that just quit taking a charge. Tried the tricks, no luck. These guys put in a new charging port promptly and at a fair price. Great Customer Service too.
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September 2023 by Slade Arena
I have never met more professional or nice people. The best prices around and you’re guaranteed to leave with a smile. a++
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September 2023 by James Deslatte
Will be going elsewhere from now on. Brought in 2 older but still supported iPads to have the glass/digitizer replaced on them both due to the glass being cracked. Was quoted $150 each to repair, asked if there would be any possible issues repairing and was told no there wouldn’t be. Nearly 2 weeks go by without any contact from them so I reach out to see what’s up; to then find out that one was complete but the home button on the other had to be replaced and they were waiting for it to come in. The home button worked when it was dropped off so I assumed it was accidentally damaged during the repair process and that they were replacing it at no charge.At pickup they both worked as I expected. But after 10 min of use, getting halfway through a factory reset; the home button that was replaced stopped working and felt a bit “sunken in”. So I text them back at the number they texted me they were ready from, and that person acknowledged something may be wrong and to bring it in and they will fix it. At this point all is well, I’m glad they’ll take care of it.I bring it into the shop the next business day and explain that the home button doesn’t work and someone there told me it would be fixed. And the guy I spoke with basically told me that there was nothing that could be done, as if this just happens sometimes. And that they already replaced the home button for free, (as if I should be appreciative) though that wasn’t part of the original quote or repair scope. After I pleaded that if it were told to me up front there was a chance of unrepairable damage to the home button that I would have not opted for the repair and instead put that money towards a new iPad instead of “gambling”with my $150. Still no offer to try and make it right, refund a portion of the cost or anything.So now I have an iPad I paid $150 to repair…only to trade one problem for another. And the shop/employee I spoke with couldn’t have cared less.Up until this final interaction today, I was impressed. But not now, I most definitely will be bringing my business elsewhere. Hopefully to someone that will spell out all possible outcomes before accepting my payment, or when they don’t or run into something unforeseen, someone who has the integrity to realize they need to make it right, and at the very least an offer of some sort of compensation when it can’t be rectified.
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August 2023 by InnerAnimal
Amazing service and great quality products. I came in to get a new screen protector for my iPhone 13 pro and the staff at iPhone Lafayette had a new screen protector as well as a camera protector installed within minutes. Only place i trust for my iPhone repairs now!
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June 2023 by Michael B.
I had a screen replaced on my iPhone here. The very next day i noticed my phone over heating and the battery draining faster than usual. Either my screen was assembled incorrectly or they used a bad replacement screen. After bringing my phone back they told me there was nothing they could do, as i glanced at the 90 day warranty on the wall behind him. Go to The Orchard to get your screen fixed.
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May 2023 by Carol M.
Best Pace To Buy Used Iphones! Great Customer Service!
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March 2023 by Bruno Garcia
Amazing experience. They were able to order the part for the next day and get it fixed right away. It took them only an hour to fix my Iphone 12. They really know what they were doing, and are very generous, they even included a new battery in my repair at no additional cost. They were very knowledgeable and went above and beyond to make sure I was happy with the service. From now on, this is my iPhone repair shop. I highly recommend them.
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January 2023 by Aya Bellatrix
I went in with a problem I had gotten from a whole phone repair store where I wanted to fix my charger port and I got it fixed and basically they broke my touch id and home button while doing so. I was so upset because i basically used my last to pay to fix my phone. I went to them and they told me specifically what was wrong with my phone and was willing to let me pay half from what i experienced. He finish repairing my screen in less than 20 mins and even gave me a new screen protector. And when he came to give me my phone he told me it was free of charge. I thanked them all for what they did for me. And when i got in my car all i could do is cry because that was just so nice of them to even do. I appreciate it so much. Very much so recommend them!
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January 2023 by Jessica Atkinson
Wow! This place is much different than I remember! There’s a little guy in there named Roger that treated me like family. He fixed my phone in less than 15 minutes and did an excellent job. I will be back
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January 2023 by Lacey Wotring
I was amazed at how fast, friendly and affordable this iPhone repair store was. Do not waste your time going anywhere else. I wish I would have known about them sooner!
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January 2023 by Rebecca Montesano
iPhone Lafayette on Kaliste Saloom is a great place to get all your phone repairs!!! They have excellent customer service and know just what they are doing!! Make sure to make this your first stop!
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January 2023 by Eliot Artigue
iPad cable broke in iPad and they got it out really quick. Reasonably priced
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December 2022 by Melissa S.
This place is a great! Locally owned and operated, the guys who work here were extremely helpful and nice. Jeff had the camera on my phone fixed in minutes. Easy & Affordable!! Not only was the service great, but they also treated my daughter and I like friends/family. Even my daughter gave them a 5-star rating because they made her laugh and gave her a little gift before we left!! I highly recommend IPhone Lafayette!!
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December 2022 by Florine Mestayer
I had to bring my husband’s I phone for diagnostics. It turned out that the battery needed replacing. The employees of IPhone Lafayette were very prompt, professional and went over and beyond in providing service. Don’t hesitate to go there….you will be pleased!!!
