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October 2024 by Allen Phillips
Friendly staff
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August 2024 by Bishop
Leo went above and beyond for me during my roadtrip across the country. He found a piece of metal in my tire and recommended me to somewhere who could fix it quicker than he could (as they had a lot of customers) I came back after and he checked all my tires again and made me feel safe and secure going back on the road. Thank you Leo for your southern hospitality I appreciated this so much.
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April 2024 by Bunches McGuinty
They were all about selling us 4 new tires, told us there was a gash in one and refused to rotate them all. When we asked for a quote, he just rattled off some numbers (no print out) and said they wouldn't honor their warranty because of the gash. We took it to another place and found, 1. They didn't put all the gas caps back on. 2. There was no gash or hole in ANY tire. 3. The rim was dented. Like a huge you can see it from several feet away dent. How the AF did the NOT see the very large dent in the rim? F this place. I'll pay more for an honest shop who doesn't put me back on dangerous tires without telling me.
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November 2023 by Kate H.
This Costco is wonderful. Sometimes we come just for lunch. Yes we are those people. Pros- never too busy even on weekends - employees are friendly and helpful - gas line is decent and all the pumps are in order Cons- they run out of seasonal stuff fast ie Fruit trees in the spring And it continues to boggle my mind why they have an attendant at each self checkout stand. Does that not defeat the purpose? It is helpful though
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August 2023 by Marty A.
I love you Costco, I truly do...But, you have disappointed me.There's one thing in this world you can rely on...Taxes... Ok, two things...Death... Ok, three things...A banging cheap meal at Costco.I mean, the pep slice is greasy cheesy big and hot...The hotdog combo hits it hard in the tastebud mambo...The ice cream sundae rivals any other...But then...But then...Costco goes and tempts me with a big juicy roast beef sandie that looks low down mean and brown...And I'm ready to head to flavor town.Then reality hits... I'm suddenly staring down the barrel of a $10 price point...Where am I again?Is this not the warehouse god of a $10 bag of fish sticks that would make Poseidon himself nauseated?Have I not walked through the receipt checking arms of a smiling door attendant dozens of times, dragging along the 2 gallon jugs of peanut butter, enough to PB&J the neighborhood a ask the way through the Fall semester? All for less than a 10spot and a song?Then... you hit me in the pie hole with a singular $10 luncheon meat sando...Well, with the Costco promise of goods and services, delivered to you in a forklift worthy portion, it's gotta be a sight to behold... right?Wrong.The pic promises of NY deli pile of shaved roastie goodness, showered with veg and slathered in tangy onion relish...What I got was two thin levels of meat...A singular fan of limp, but still crisp romaine...On top of a dry, but to be fair, somewhat tasty chibatta loaf...Refrigerated and wrapped in cellophane... Costco...My friend...This is not what I hoped for...You're better... you're bigger... you're more cost effective, and sometimes down right more gluttonous than this...In would never dream of looking at one of those "other" warehouses.But... I have to admit... I'm bruised a little.
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July 2023 by Brenda M.
Visited Costco in Lafayette, LA, Tuesday, July 25, 2023. Normally checkout is a fast process. Today was not. Unfortunately I had to go thru the Cashier staffed checkout lane. costco must have been competing with Walmart today, 2 out of 10 lanes open, I counted no less than 20 people waiting in both lanes. I attempted nicely to mention it to the cashier, person assisting cashier and door person. All I got was Thank You For Shopping At Costco. As much as I dislike Walmart and their shortage of lanes open, at least I don't pay an annual membership to wait in long lines. Need to fix that issue Costco.
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June 2023 by Joey J.
As there anyone out there but me who resents being treated like a common thief when you go to Costco? Besides having to show your membership card when you come in (never mind you can't check out without it), this store is now asking to see your card at the checkout line so that they can make sure the photo on the rear is actually you. Then, when leave, you are forced to wait in line to show them your receipt and prove to them you actually paid for your merchandise. I also belong to Sam's and I am thinking that I won't be renewing my Costco membership.
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February 2023 by Vivian W.
Wherever i go, i always like to make time for a local costco store visit. Mostly trying to find local food item that i don't see in my home store. In Lafayette, i do find few items i don't normally see in my home store. It's always interests me. This store has their liquor store inside, and very organized and neat.
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December 2022 by Jeremy Dugas
They kept the lock for my lug nuts after changing my tires. Refused to make it right.
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November 2022 by Google user
Had a tire emergency on the road on the side of Costco at 8:30pm, pulled right into the Costco parking lot to put my spare tire on. One of my lugs were so tight that I couldn't break it loose. I went to the tire center asked for help and one of the employees came assist me. I greatly appreciated the help, my family will be purchasing our tires and tire care from Costco in the future. I believe his name was Cesar, if any managers are reading this please tell him he is greatly appreciated and Costco is lucky to have this employee.
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November 2022 by Rick T.
No frills just good merchandise at very competitive prices. Quality meat and produce. If the volumes are too much for your family split with a friend
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September 2022 by Christopher Vidrine
It’s been two weeks and still no tires from an hour away in Baton Rouge.
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September 2022 by Anna L Pee
Workers here are so rude! Every time I shop there i never have a good experience.
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August 2022 by Rana Ji
Great customer service +(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) NO NONSENSE and GREAT ASSISTANCE!!!
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April 2022 by Sonia Guilbeau
Had a tire emergency on the road on the side of Costco at 8:30pm, pulled right into the Costco parking lot to put my spare tire on. One of my lugs were so tight that I couldn't break it loose. I went to the tire center asked for help and one of the employees came assist me. I greatly appreciated the help, my family will be purchasing our tires and tire care from Costco in the future.I believe his name was Cesar, if any managers are reading this please tell him he is greatly appreciated and Costco is lucky to have this employee.
