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November 2023 by Anil Bhui
They have two ATMS and both of them aren't working.
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February 2023 by Avis Domingue
Chase is quick, knowledgeable people. Safe, incentives for new customers.
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August 2022 by Nicole Smith
Callie was amazing been having issues for 2 wks and she was patient and helpful
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June 2022 by Zman Universe
Called ahead and was told I could use LA wallet to make 5s and get some coin rolls. When I'd arrived I was told this was not possible. When I'd called it was because if I had to I could have turned back and grabbed what was needed, now it is too late. Thanks for the inconvenience, Chase Bank.
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April 2022 by Kirbie Terrebonne
I have had nothing but Fantastic service at every Branch ?.
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February 2022 by Casey Norlin
To be honest, I don’t know what the bad reviews are about! The location is super clean, everyone was very friendly, and they were able to help me get what I needed in under 5 minutes! And on a Saturday! 10/10
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February 2022 by Ross Beard
Never answers the phone
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October 2021 by James Winters
Went to this Chase Bank establishment could not deposit money with the self-service on the ATM this is utterly ridiculous and have me on the verge of leaving Chase Bank. All their Banks and Lafayette are very unprofessional and not up kept very well
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July 2021 by Karmen L.
Kinda mad that the atm machines seem to always be broken, and they dont have an outside walk up either :/
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June 2021 by Blake Comeaux
It’s sad that these workers are representing chase. Absolutely no customer service Kathryn is horrible. I would choose another location they will make u want to change banks.
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August 2020 by Tyler Pötier
If I can rate this bank less than one star I would! Since moving to Lafayette, I have used this bank UNFORTUNATELY! This bank now has me on the verge of getting away from Chase as a whole! Horrible customer service, and please don't get me started with how SLOW the drive-thru is. I honestly believe this has been the worst banking experience of my life and I can't wait to get away from chase as a whole... just because of this one location!
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October 2019 by Alaa Ibrahim
Great service and amazing staff! Was greeted by the sweetest person ever and she even took my checks and gave them to the banker to cash them for me!
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September 2019 by deashia Guidry
Never Going Back Here Again Teller Shorten 100 And Called At The Place They Say They Don't Know My Money Went She So Say Gave Me All The Money But I Was Short Sad Chase Going To A New Bank
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July 2018 by Gabrielle Headrick
The two women working today around Noon on 6/21/18 were AMAZING! Very helpful and sweet. Helped me understand everything they were doing and were very quick. Thanks so much ladies!
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March 2017 by kelly Vaccarella
The tellers need to learn to wait on one person at a time and finish that transaction. I was there this morning and the teller took my deposit and then a car pulled up and she took that one as well and I had to wait for her to finish the other deposit before she sent mine back to me. This is very frustrating to me to have to wait for other peoples deposits to be processed. One customer at a time.
