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January 2024 by Killa D
Do not go to this place they judge people just how they look and plus they like to waste people time this place is a joke
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January 2024 by Chad
Very friendly staff and some of the Best prices on their items.
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December 2023 by Alex Farque
Terrible place, they tend to judge the people just by the way you look. Would not recommend anybody going here. There’s a pawnshop right down the road from this one and the people are great , treat you like family it’s called Pawn smart.
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June 2023 by Leslie Green
Customer service reps were very rude. I called before I came, described my items and Marie (Maria) said to bring it in and that they should be able to buy it. It was raining hard outside, I had items in my hand ( a monitor, speakers and keyboard), and my monitor dropped. They watched from the inside and didn't even bother to open the door seeing me struggle with these items. I put everything on the counter and before they even looked at it, the lady says we're not interested. She had her cell phone in her hand and took a call and nonchalantly said we're not interested. Very rude and non friendly reps. Definitely do not recommend this place!
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December 2022 by Fred Doug
Very bad customer service guy working there.
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September 2022 by Amber Embers
I love doing business here. It’s the best pawn shop around and they have the nicest people who are so helpful. They give the most money for your items and it takes no time at all. Very impressed.
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July 2022 by Debbie
The customer service is phenomenal. Monica is so rude, she was so unpleasant to do business with, a young girl named Dawn, preceded to help me. Her customer service is outstanding, she is great. I will always look forward to her helping me out the next time that I go back. She is outstanding, thanks Dawn⭐️⭐️⭐️⭐️⭐️
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April 2022 by Ilijah Stjulien
The older women there is a real you know what every single time I walk … everyone else that works there has great customer service but she is a different type of rude with everyone I cringe listening to her talk to other people
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March 2022 by Todd Smith
I can attest to the other reviews which I read after I called them, they have zero customer service skills, which typically means it will only get worse if you do business with them. I'm staying away, I would suggest the same to to anyone. Read the other reviews before going there.
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November 2021 by Emerald Heart
I love doing business here. It’s the best pawn shop around and they have the nicest people who are so helpful. They give the most money for your items and it takes no time at all. Very impressed.
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November 2021 by Joshua Dupuis
I want to say this is one of my best experiences at a pawn shop. Gabe the assistant manager was one of the most professional and courteous people I've ever encountered. I highly recommend if anyone Is in need of buying, selling, or pawning of any high end goods or jewelry to go see Gabe at Cash America Pawn on Bertrand
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August 2021 by Angry Veteran Empire
No customer service at all. I was ignored the entire time as they chose customers that walked in after myself
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July 2021 by Joshua “Josh” Dupuis
I want to say this is one of my best experiences at a pawn shop. Gabe the assistant manager was one of the most professional and courteous people I've ever encountered. I highly recommend if anyone Is in need of buying, selling, or pawning of any high end goods or jewelry to go see Gabe at Cash America Pawn on Bertrand
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April 2021 by Shelby Thibodeaux
I have a hard time breathing as it is if I was to wear a mask sometimes I will pass out and they refuse to let me in the building that is discrimination against people who cannot wear a mask
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March 2021 by Kyle Mitcham
Courteous and they greet everybody and ask if they can help you. Nice clean organized store with great Layaway
