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November 2023 by Kellie Varisco
Since Take 5 has taken over this carwash has gone downhill at an alarming rate. The wash didn't even get the dirt off of my windshield, only the left side of the vehicle got soap and only 4 vacuums worked. I will NEVER use this place again. Thank goodness Lafayette has tons of options!After reading some of the other reviews, it's clear Take 5 doesn't care about the complaints since they only acknowledge the happy customers. I'll be disputing the charge on my credit card since I'm now at another carwash 5 mins later.
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November 2023 by Alicia Bettis
Super friendly..J. L. came out ready to assist! Especially nice to be greeted!! Staff here are well trained in customer service. Then....My BMW IS TIGHT WHITE AGAIN! THANK YOU!Services: Auto detailing
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November 2023 by Layton
The professionalism is top notch. The car wash tunnel needs a little work. There are a few things that I saw that could be fixed, like the soap spaying on one side bit not the other. At the end, however, my vehicle came put clean and ready for detail. Some of the spray bottles don't, and I wish there was a vanilla fragrance for my vehicle. The staff is friendly and helpful. All in all, keep up the good work.
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October 2023 by delacia harris
An awesome car wash with great workers. Mazzy greeted me at the pay area with a smile and was polite and helpful with choosing a wash. She helped make my first experience at Take 5 a very good one and I will be returning!Services: Auto detailing
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October 2023 by Brian Torman
Great facility. Nice extras, including glass and interior cleaners. Vacuums are strong and clean up well. They are a bit more expensive than others in the area, but that's my only gripe.Services: Vacuuming
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August 2023 by Lenia Mani
The best car wash there is: super-friendly, client-oriented staff, and great prices. With a free vacuum cleaner come three different cleaning solutions for the interior and windows, clean towels, and an air compressor for dust removal. For a really long time I’ve been searching for a place that had the tools to clean out the dust from any areas that were hard to reach, so this car wash was a real lifesaver. Thank you! I cannot believe the other reviews — there is no way this wonderful place deserves one star. Five stars only!
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August 2023 by K C
I am calling them out because I had a membership with the company that owned them before. I don't like Take 5, went on a Sunday afternoon and they were closed although it is posted they are open on Sundays, I pay for this membership and the past 3 times I went during my lunch break from work, I had to wait more than 5 minutes just to get past the gate because their camera no longer reads my plate. I get it's hot, but the employees don't even watch for when someone is there. I was quietly trying to cancel, but after 4 separate emails for the past month and NEVER receiving any reply, my card was still charged. I will dispute this charge with my bank. I will never ever use this place again. Had they ever replied to emails, I would not have posted a bad review.
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August 2023 by Will Crabbe
This place is a scam. I got the pass for my car and it would never conveniently work always take 5 minutes to look up account because it wouldn’t recognize my plate. So I cancelled and I still get charged. I’ve been in 5-6 times to address they tell me it’s taken care of then next month charged again. Just try calling they number no one will ever answer. ……Update it now has been another few months call weekly no one pics up. This place is horrendous.
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August 2023 by Donnie Louviere
Back Windshield was dirtier than before I got there after the wash.
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August 2023 by Pearlena Mahan
The best car wash on this side of town. They are super friendly and very helpful.
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July 2023 by Kay Hobbs
As I type this, I am sitting in my car in the middle of the car wash. It stopped working 10 minutes ago. Yes, the employees are working on it. I have been coming to this car wash for a while. At one point for a couple of years, I had the subscription to washes. First time at Take 5 and it breaks. That is not the issue. The issue I was sitting in my car for 6 minutes and I HAD TO ASK WHAT WAS GOING ON. Neither employee thought to say anything to me until after I asked. What the heck???
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June 2023 by David Peck
I subscribed to an Amerishine monthly membership in March, and discontinued in April. I received a new charge in May and called about it while it was still pending. I was told by the location manager that she would cancel the membership, and once the pending charge was finalized, I could call or come in and get the charge refunded. When I tried to do that, I was told to contact take five corporate, because the local location could not reverse or credit the charge. I reached out by phone multiple times, never reaching a live person, but leaving detailed messages for a “guaranteed” return call. I filled out two separate customer service online forms. I never got a response from take five corporate. When I visited the Johnston Street location again, I asked if they could just give me the month that I paid for and I would use the car wash for the month, but they told me they could not do that without running my card again. They suggested I talk to one of the managers on ambassador, who told me my information was not in the system, and that is probably why nobody returned my request for contact. He suggested I reach out to Amerishine because my charge was probably from them. When I reached out to them, I got an immediate response and they let me know the transfer to take five happened in March, and the May charge would have to be settled with take five. I called my card company and had the charge disputed and reversed in under 10 minutes. The local people tried to be as helpful as they could, but take five corporate is horrible. Think twice before you sign up for any membership.
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March 2023 by Loran Milliman
Love this car wash! They give you towels, interior cleaner, window cleaner, unlimited vacuum and a great unlimited plan with all kinds of options. Highly recommend. My car looks new. Love it!
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February 2023 by Ashaki Berryman
It came put very clean and I love the towels to clean windows and dry off.Services: Auto detailing
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January 2023 by britt
I got a free ceramic car wash just by signing up for texts. They have free vacuums with great suctioning & they also provide interior cleaning products or fragrances at each booth, which is pretty helpful. Thanks!
