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June 2023 by Effie Peters
Mrs Shalana was very kind and helpful. It's a great place to shop.
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January 2023 by Denise Prejean
My favorite beauty supply store? the customer service is always consistent. There is a great selection of all products.
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January 2023 by Sara Dagraca
Visiting family from FL. I’ve always passed by and been wanting to support this black owned business. I went in on New Year’s Eve to get a couple of items. The two ladies there were so kind and went out of their way to help. The store is bright, neat and clean. It was a refreshing and pleasant experience. We will be back every time we’re in town!
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December 2022 by Lisa Buswell
The young lady who was working the morning November 17th, was so kind and patient. My friend and I went in looking for hair care, and she answered a million questions for us. Thank you so much and yall definitely have a new customer. We will let all our friends know about this place.
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October 2022 by Brad B
Very knowledgeable and friendly!Highly recommend for hair needs.
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September 2022 by Lakiesha Rideau
I love the ladies here. They are always nice and friendly. Very helpful. Wigs and clothes are on point. Always walking out buying something.
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September 2022 by makayla zachary
Great ! Love that place first time there fell in love
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June 2022 by S Baranco
This was not my first time shopping at BB however today, my experience at black beauty was very horrible. There was a cute pair of sandals, and on the box it listed $15.99. Of course I had to grab them. After completing my transaction, I was wondering why my total was so high… but figured I would check receipt when I got back to my vehicle. As a shopper I know things add up quickly … and I had a number of other items. I get to the car and upon checking the receipt the sandals were listed as $34.25 I immediately went back into the store. One thing about me, black owned or not… I SHOP SALE. I also shop where great customer service is too. The cashier was very apologetic and called the store owner who immediately said no refund and the sandals rang up correctly. Mind you, on the box it said $15.99. Due to false advertising, the owner could have honored HER ADVERTISEMENT / TAG. Or if she didn’t want to honor the price she had listed she could have refunded me due to HER mistake. She only offer store credit as company policy. Umm NO. As Im sure false advertising is not listed on black beautys store policy as well. Her store, her rules right. Thats not very ethical for ANY GENUINE BUSINESS! False advertising and then making the customer pay for your mistake is scammy. And refusal to make it right, clearly when its the stores wrong doing. I wont be shopping ever again with this company. Buyers/shoppers beware of the pricing in this store. The merchandise price may not ring up correctly… due to lack of whomever not changing a sticker. I will be editing my post with photos of sandal box and my receipt.
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May 2022 by China Bee
The customer service was really great. Friendly, knowledgeable,& helpful staff. The store was clean, not cluttered, and smelled fresh. There was an awesome selection of products geared for natural hair and maintenance of human haired wigs. Definitely would recommend. ?
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April 2022 by Cora N
This establishment is clean and has Friendly and helpful staff and quality products. I definitely recommend!
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March 2022 by Sherri Jamison
I was looking all over the course for this product and was having no luck then I called Shalana the manager she was great help. I live in Illinois but will definitely come back to this store for the products I need.
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March 2022 by Brenda play house Gumbs
Love love this place. They have all our hair needs ladies, and more. Stop on in and talk to the wonderful ladies who are in there, they are fabulous and knowledgeable!!!
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December 2021 by ANGELA WILLIAMS
I love the customer service I received at this beauty supply store! I was treated with respect and the selection was great.
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December 2021 by Ronald Fuselier
My first visit there and I was totally impressed with the customer service and the young lady was so professional and attentive to everything I was searching for, the prices are so unbelievablyGreat for quality products that are so one of a kind , can’t believe that we have such a wonderful place located in my neighborhood of the northside, I totally recommend this establishment as a 5 Star.
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November 2021 by Jes McGilvery
Great customer service! The ladies here are always so very helpful. The atmosphere is amazing and fun. I absolutely love Black Beauty and all the products, apparel and accessories!! I always walk out with a big ol smile!?
