-
March 2024 by Fernando Maybin
They charged the wrong card. I called and it was supposed to be handled & it's still not handled.I was charged $45/day bc I couldn't extend my rental on the app. I probably will never use Avis again
-
March 2024 by Jason Oneal
Hood service, nice section of cars, convenient, no issues
-
February 2024 by JoAnne Little
The Avis car rental team at the Lafayette airport is the best. They are always friendly and helpful and make the rental experience quick and easy. I used to use National but had to use Avis once when National didn’t have any cars. I’ve never gone back!
-
December 2023 by Joseph Barr
I am a regular customer of a different rental car agency, but when sold out, Avis is my backup because they seem to always have cars available. My past experiences with Avis have not been great, but THIS location, at Lafayette Airport, provided excellent and friendly customer service. They were super fast and very efficient.
-
December 2023 by Robertas Eidžiūnas
The experienced gentleman at the pick-up/drop-off counter at Lafayette Regional Airport (LFT) is particular good, as he sorted out a tremendous complication with my reservation when I came to pick up the car.
-
December 2023 by Shelley Broussard
Rented a vehicle through my work and had a wonderful experience. SUV nearly new, clean and in great shape, with prompt and friendly service by Mr. Burton! No issues whatsoever and very pleased with Avis at Lafayette Regional Airport. Thank you Avis!!
-
November 2023 by Shirden
I rented a car from Avis, on short notice, to go on my trip to Thailand. Avis was the only rental company in Lafayette, LA with a car available for a one way trip to Houston. For some reason, the one way rental was ridiculously expensive! I asked for a compact because it was the cheapest. They didn’t have any cars available on the day I rented it for. That was scary! But, the next day I called when they opened and they said they had a car available. I was given an upgrade for free! They put me in a very comfortable Lexus.
-
November 2023 by Theresa Viscardis
Avis cars I have rented continue to be less than clean inside and have odors. Sometimes cigarette odor and sometimes dig or cat odors.
-
October 2023 by Darryl Garner
The vehicle was not in the best shape. The exterior of the vehicle received was not clean. The vehicle had a strong cigarette smoke odor and the 2 front tires were bald, making the vehicle very unsafe and causing it to slide under wet road conditions. I took the vehicle back to the AVIS and I was told that they did not have a replacement for me. I was also directed to take the vehicle to a local mechanic shop to have the tires replaced. This was the first time that I was ever asked to sit in a mechanic shop and wait to have my rental vehicle repaired while on vacation.
-
October 2023 by Been There
Our car was the target of attempted theft, and couldn't be driven. We had our time Planned and Paid. Mr. Burton found us a car, when there were no cars available in Lafayette, and we were able to take our 90yr old Mother on her Beach vacation. Thank you so much Mr. Burton for helping us out....
-
October 2023 by Erik Dahl
Car was dirty & damaged. I stressed out every time I went over a speed bump and when dark. One of the worst rentals ever.
-
August 2023 by Metalli Coustic
Service was fine, the car, not so much. It was almost 6 years old, which isn't old for a normal car, but for a rental is pretty up there. The ac did not cool us off at all. More problems with the car were there but I feel this isn't the place to list them all.
-
August 2023 by Anthony D'Elia
Staff was very helpful but the vehicle I received smelled of cigarette smoke.
-
July 2023 by Johnnette Living
For the most part the car was fine, but it could've been detailed better. Exterior was dirty and there were old leaves under the hood. The interior also needed another round of cleaning and the vehicle smelled of smoke.The staff was helpful and asked if we wanted to add any extra protection for the car. Just wish it was cleaner upon pickup.
-
July 2023 by Dave Watt
Ok experience. Drop off lady scanned car and just left us standing there. Had to have another lady come complete check in
