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January 2024 by Alexis Davenport
the customer service i received was very helpful and quick. They took there time to tend to my needs and questions. thanks att
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January 2024 by Joseph Darbonne
I had a horrible experience there!!! Rude workers!!! They didn't help me at all!!! They were know how to unlock my phone!!!
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December 2023 by doris vega
I don’t like to write a bad review, but is a little out my way on April I when to open a new account since I been have Verizon for years on all my other lines, but believe me I regret come to these store. No good service.hope no one else experiences fraud like I feel they did to me. After open two accounts with one phone, I don’t know how they did it but we are in December and they still don’t fixed their mistake. ?
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December 2023 by Angelina Ann
The manager that was working last night was very nice and helpful!! I’ve been coming here for years and never left disappointed.
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September 2023 by Jaela Peterson
My visit here was no less than superb. Jaumarl assisted me with my urgent need of a new phone . 10/10 customer service from everyone in there . Highly recommend.
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August 2023 by Aiesha Broussard
Ja'Mal was very knowledgeable about his work and he was able to answer other associations questions and still was able to help me. That's a major team playerAt the Acadiana Mall
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July 2023 by Danielle Gilmore
So I'd like to give my 2 cents on this store!!!! This is the BEST AT&T store I have probably ever been to!!! The ENTIRE staff were so friendly, patient,funny and extremely helpful!!! I purchased 2 new phones and one(mine)? had way too much on it to transfer but they were patient and NEVER gave up! Surprisingly for young people today!THANK YOU TO SHAR, JORDAN, JAU'MARL, BEAU AND DESTINIE FOR MAKING ME LIKE AT&T AGAIN!! Was actually thinking about switching providers just because of bad service! Had to get all of their names because I'm not used to this kind of service anymore! This will be the only store I go to!!! June 30th I went there and my phone is still working great!❤️?????THANKKKK YOU!
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June 2023 by galen Hazelton
Great service! Staff was extremely helpful. Deff recommend.
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April 2023 by Shenequa DeShel “Shel” Washington
I had a very great experience in the store!! Everyone was very helpful and friendly!
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January 2023 by Tara Mitchell
At&t as a company and cellular phone service is a joke. This store along with another one back in February of this year allowed fraudulent activity to take place on my account. They offer no real security to protect your account and AT&T should be held responsible for their employees negligence to do the proper security checks when people come into their stores to make purchases. I am very dissatisfied with this store and At&t.
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June 2022 by Alyse
My husband and I were in the store for at least 3 hours to get on a plan together for the first time. We were very confused by the time we left the store and my old phone (because I switched over from verizon) was still receiving all text and calls. Worked with April and Trent. I had to call AT&T after we left th3 store to get my new phone to work (took about an hour). Then we went to the AT&T store at 3807 Ambassador Caffery Pkwy, Lafayette, LA 70503 next to Charley G's to get some clarity, because I was SO confused after spending what felt like half the day dealing with this AT&T store (in mall). The man we worked with at AT&T store close to Charley G's was super nice but just wasn't able to help much since the mall AT&T store manager was who initially activated our plan. So we had to go back to the mall AT&T store AGAIN to ask them why my phone was being weird (2 sets of signal bars at top of my phone and there was an extra number on my account that I found out about after talking to AT&T customer service on the phone). At the mall AT&T store we talked to the assistant manager, because Trent the manager had went home for the day. The assistant manager did not have any answer to give us (left confused again) and told us to leave our name and number so the manager, Trent, could call us back tomorrow (yesterday). Needless to say, we never got a call back from Trent. From my experience, I wouldn't use this store again. The one at 3807 Ambassador Caffery Pkwy, Lafayette, LA 70503 seemed much better.
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April 2022 by Jerry Lalonde
The young man was super helpful.I told what was going on with my phone and I would run out of high speed in no time.He put me on a plan that has high speed unlimited for same 70.00 He said it may a slow at certain times of the day.Very happy with my new plan .
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March 2022 by Michael Girouard
Our helper was April & was was great! Very sweet & helpful! She got us what we wanted & got us in & out in no time!
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September 2021 by Sybil Duncan
The gentlemen who helped us was very kind and patient. He was working alone and had several customers, but did everything he could to help everyone in a timely manner. I highly recommend!
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September 2021 by Daniel
The best store in Lafayette Louisiana they are very the store was got a catches and this store don’t I’m very pleased
