-
February 2024 by Kassim saleh
Good customer service very helpful
-
February 2024 by Denarah Charles
Keyaan was absolutely wonderful with all the help, courtesy he showed me, and resolved all the issues I had over at the other AT&T. Helped walk me through a new iphone 15 Pro Max also explain his self well about everything I needed to understand. He couldn't have been more kind to me after the crazy situation I was dealing with at another location . A+++++ to him
-
January 2024 by Parker Vige
I enjoyed my in-store experience, unfortunately I was not provided the correct information for self-management of my online account following my visit. AT&Ts outdated verification process is inefficient and will require you to visit the physical store location. For a company to still require in-person verification is frustrating, but, when that company solely operates in the tech industry, it’s absurd.
-
January 2024 by Courtney Elizabeth
Keyaan E (kay) was cery professional i will continue to do business with him hes truly a gem and i dont want any other rep besides him.
-
December 2023 by Alfred Bowie
I've never felt so unappreciated in my life. I've been a AT&T customer for more than 30 years. Your people representing your company should not be working for you.
-
December 2023 by Joseph Darbonne
I went in the store for a worker to unlock my phone and she didn't know how to unlock my phone!!! Non of the workers that were just standing around in a group talking about other things besides work relatedly subjects didn't know how to unlock a phone!!! The worker that waited on me suggested that I buy another phone because she was not trained on how to unlock a phone!!! When I left upset the worker didn't know how to unlock my phone she said very rudely for me to have a nice holiday!!! And the other workers laughed!!! I was highly upset that AT&T workers didn't know how to unlock a phone and the ones standing around in the group still stood there!!! They should have been looking to see how to unlock a phone instead of joking and talking about other things besides work!!! I was very upset with the treatment I recieved at this store!!! It's the store on Louisiana Avenue in Lafayette Louisiana!!!
-
December 2023 by Tony Savoie
After dealing with a AT&T corporate screwup and canceling my corporate account, it was a pleasure to go to the store and speak The sales person K. He was very very professional help me out got me back up and running can’t say enough good comments about it. Thank you so much.
-
November 2023 by Gwendolyn Navarro
We were serviced by Alvin. Alvin is always super professional, courteous, and knowledgeable. He goes out of his way to make sure that he explains all of our plans and services that we receive and does a wonderful job every time. So every time we go into the store we always ask for Alvin and wait for Alvin to help us regardless of how long that might take. Alvin deserves a raise in my opinion because he is doing an excellent job and I have observed others in the store who do not do the same type of courtesy and professionalism as Alvin does.
-
November 2023 by melissa King
The service was quick and complete on what I needed. Also was the best price I ever had on years with my old carrier.
-
October 2023 by Tom Dischler
Angel and Tori did an outstanding job with changing plans, porting into att from another carrier. EXCELLENT EMPLOYEES WITH A CONSTANT SMILE. GREAT JOB!
-
October 2023 by Lencia Senegal
I was stopping by this location, as it’s closer to my home to purchase a new phone, as I’m due for an upgrade. As I was speaking to an associate, the manager was overheard nearby speaking loudly about a conflict between her family member and someone else. Super unprofessional. Bc in a place as such, what if I was the topic of conversation upon departure or something. I’ll take my services to the store in carencro, where I purchased my fathers and my phone in 2021.
-
August 2023 by Makaya Pellerin
Tiffany Dupaa is an amazing person I would suggest her everytime . She’s hooks you up and makes sure you get discounts
-
August 2023 by Baby Haileigh
I would tobthank Courtney fusilier for his patience with helping me with my phone and activating it,,they need more people like him ,,,beautiful attitude
-
July 2023 by Gerald Boudreaux
Kelly the store manager assisted her team members with my and several other customers. They displayed timely and professional service.
-
June 2023 by Morgan Craig
Kellie was very helpful and very patient with me during my visit from the moment I walked in, to the moment she walked me out. She was diligent in answering all my questions and concerns. And was sure to try her best to resolve any issues and point me in the right direction. Overall, this visit went very well!
