-
September 2023 by Renwic White
Can’t lie tht best hand down got the job done car running like it should !!!! ??????
-
August 2023 by Kathy brown
They are very honest, could have told me i needed a whole new engine but was truthful and said no just a split oil pan and car just locked up both didnt blow the engine
-
August 2023 by anunyapete
Tucked away on a side street near the airport, they handle maintenance on all the vehicles at my job. Always willing to let us "swing by" without an appointment for quick repairs.
-
May 2023 by Philip Ledet
Went for a brake tag inspection. They were quick, friendly and knowledgeable. Would definitely go back.
-
April 2023 by Paul A.
They are a rip off!!DO NOT TAKE ANYTHING TO THEM!They ripped me off for over 10KI took my truck to them, they charged me 3800 for pumps , parts etc. 7 months later I take it back. They tell me the engine is shot. Tge guy keep the truck 19 months, tells me an owe 4600 dollars. I get the truck back finally after begging them for almost 2 years , the truck still not running right. I take the truck back he sticks me with another 1509 dollars.I get the truck back 1 month ago tge truck still doesn't run right. These guys are a rip off. I'm taking them to court.They don't know what there doin stay away from them they will lie to you and Not do the job.The worst mechanic shop I've ever encountered.Trust me!
-
December 2022 by Der Fistens
I had taken my Jeep to the shop to replace my front brake calipers, as well as the rear brake drums and shoes. Driving out of the shop, I only made it to the first red light when I knew something was wrong. I should have turned around right then. The brakes didn't have that new brake stiffness to them, but I didn't want to be late for work. When I got to work and set the parking brake my Jeep rolled as if it had no brakes at all. I immediately called them back, and they came and got my Jeep. They said they had adjusted them, but the brakes barely hold on an incline. The foot brakes also continued to be very spongey. I finally had a free minute to get under my Jeep and adjust the parking brake myself. That's when I noticed that both of my rear brakes were leaking badly. That explains why they never felt stiff. If they can't reliably perform a brake repair they can't be trusted to perform any repair. Brakes are a safety critical component. Don't gamble on them with Kenner Automotive.Service: Brakes
-
December 2022 by Edgardo Torres
Excellent service, the employee was very friendly and fast .
-
October 2022 by Cecile P.
Very satisfied with repairs. Diagnosis problems and advise me my brakes were fine. Only did repairs I needed. Work was completed in a timely manner. I would go back in the future!!
-
October 2022 by Jess Verdin
Great people. They’re honest and answer all of my questions in a way that I will understand. Highly Recommend
-
August 2022 by Christopher Nesbit
Always fast and professional service. I got an accurate diagnosis and pricing was fair. I will definitely be using Kenner automotive for all my automotive needs!
-
June 2022 by White Collar Trucker
Let me tell you Miss Bridgette is hands down the lady! Went way beyond the call of duty and dropped my repaired truck of at my home so when I got home from work it was there waiting for me! A+ service right there!
-
November 2021 by One Saint
The check engine light on my 2006 Toyota Sienna Van came on. The OBD code indicated the catalytic converter was bad. On 7/23/21, Kenner Automotive claimed to have replaced the converter (see below) and charged $450 for labor. For this vehicle, $450 for labor is REALLY high. I contacted Brandon (the owner) and he issued a $150 refund for part of the labor. Even with the refund the labor was still high.A week later the check engine light came back on. Now the OBD code indicated an O2 sensor was bad. I didn’t return to Kenner Automotive since it was not the catalytic converter, and due to the high diagnostic fee (see below) and labor charges. I decided to change the sensor myself, however I found the O2 sensor was only hand tight. When the catalytic converter was changed, they didn’t retighten the O2 sensor. After tightening it to the correct torque, the check engine light went out and has remained out.Next, I found a Custom Muffler & Auto Repair sticker under the hood. It appears Kenner Automotive sent my vehicle to another shop to change the catalytic converter without telling me. This would explain why the labor cost were so high. Kenner Automotive simply charged me to take my vehicle to another shop. I have tried to contact Brandon about this, but he won’t respond.WARNING: Kenner Automotive charges a $150 diagnostic fee. This fee is an addition charge even if you decide to have the work done. Also, if you pay with a credit card you will be charged a 3.5% convenience fee. Neither of these were told to me when I made the appointment or dropped my vehicle off.Service: Auto engine diagnostic
-
October 2021 by Robert Jolissaint
The check engine light on my 2006 Toyota Sienna Van came on. The OBD code indicated the catalytic converter was bad. On 7/23/21, Kenner Automotive claimed to have replaced the converter (see below) and charged $450 for labor. For this vehicle, $450 for labor is REALLY high. I contacted Brandon (the owner) and he issued a $150 refund for part of the labor. Even with the refund the labor was still high.A week later the check engine light came back on. Now the OBD code indicated an O2 sensor was bad. I didn’t return to Kenner Automotive since it was not the catalytic converter, and due to the high diagnostic fee (see below) and labor charges. I decided to change the sensor myself, however I found the O2 sensor was only hand tight. When the catalytic converter was changed, they didn’t retighten the O2 sensor. After tightening it to the correct torque, the check engine light went out and has remained out.Next, I found a Custom Muffler & Auto Repair sticker under the hood. It appears Kenner Automotive sent my vehicle to another shop to change the catalytic converter without telling me. This would explain why the labor cost were so high. Kenner Automotive simply charged me to take my vehicle to another shop. I have tried to contact Brandon about this, but he won’t respond.WARNING: Kenner Automotive charges a $150 diagnostic fee. This fee is an addition charge even if you decide to have the work done. Also, if you pay with a credit card you will be charged a 3.5% convenience fee. Neither of these were told to me when I made the appointment or dropped my vehicle off.Service: Check engine light diagnostic
-
August 2021 by Tori P
I was referred to Kenner Automotive by a young man at Take 5 in Kenner. My experience was nothing short of amazing. My car door lock needed repairing and the service was quick, efficient, and easy along with great customer service. Thank Y’all!Service: General repairs & maintenance
-
June 2021 by chris mcneal
Great service very knowledgeable