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March 2024 by Ria Turnbull
I am rarely writing a review that is anything but the best. Unfortunately, this time around, this was not the case. It was extremely disappointing to be without a car, for over two and a half months. Very poor communication, from the get-go. Shortage of staff is clearly the case. Why do you accept the car if you can't repair it in a timely fashion ( within 30 days). This has resulted in spending a tremendous amount of time , going back and forth, and money for the rent a car. The body shop nor Peake BMW wanted to take any responsibility for it.
Upon receiving repaired vehicle, I noticed that one item that I asked to be fixed, beyond the damage that was caused by the accident, was not even done & noone bothered to let me know. Besides Nicole, who tried her best to convey messages, in regards to completion of repair, but always based on me initiating a call, this experience was extremely disappointing, stressfull, and costly & has helped me to make a decision to NEVER lease/ buy from Peak BMW ( who owns Jay's Body Shop), ever again.
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September 2023 by Johnnie Anderson
Nicole and Liam were amazing.
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September 2022 by Katelyn LeBlanc
Wouldn't take our BMW anywhere else. They people here are amazing to work with.
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July 2022 by Fred Herman
Great service and even better work
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May 2022 by Casey Sclafini
I have used this company twice now and could not be happier with the outcome. The level of professionalism & work that they do far exceeds excellence. Thank you Jay's Body Shop!Services: Body & Trim
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May 2022 by Douglas A.
Brett was super helpful in getting both of my BMWs in promptly for repairs, even with them being pretty backed up. They also went out of their way to provide me transportation to the nearby airport after dropping my cars off. The repair work was of great quality. Brittany at the front desk was also helpful. I only trust Jay's with my BMW bodywork!
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April 2022 by Kovanda Kinney
I truly appreciate the opportunity to write this review. I brought my 2021 228i xdrive BMW to Jay's and I most say not only was the service Exceptional & speedy during such a Chaotic time where a lot of accidents are occurring and other auto shops are completely booked up this auto shop is also super busy but still prides themselves on service, time management, Great customer service, loyalty and constantly touches base with the customer. They are on top of all things including touching bases with your insurance company. I will forever be a customer of Jay's. I felt welcomed, they were super nice & friendly and most of all I trust them. ❤️ Thanks Guys Mrs.Reaux
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April 2022 by Sonia Gupta
Beautiful work on my car! Friendly and efficient service. This is the body shop that Peake BMW recommended, and they did a great job.
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July 2021 by Pablo Bruise
Always friendly, informative & helpful. Highest quality work if you use them.
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July 2021 by greyze vieira
Great and professional shop.
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July 2021 by Nasser Azaar (MrBeemerZ)
Perfect customer service and workers
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October 2020 by et cares
Facility is spotless, the staff knowledgeable. Was kept in the loop at all points re: the repair of my BMW after it was involved in an accident. With all aspects of care (the insurance company and the folks at Jay's worked in tandem) handled professionally, was a breeze to work thru this process, even down to getting a rental (there is an Enterprise right around the corner).
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April 2020 by C Phillips
This business did an outstanding job my 2013 3 series BMW, total face lift after I was in a wreck. The job done so professionally you would never guess she had been so messed up. These people are true professionals. I would highly recommend for body work and paint.
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July 2019 by Jordan Schulman
Hands down the BEST body shop in town! I’d give them 10 stars if I could. From the customer service to the body work A+! Professional, Quick and THE BEST!
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July 2019 by Evan Breaux
Great family owned and operated business that does great work. Highly recommend.
