-
January 2024 by Zenora Leggett
Reliable service from a well known company. However, the waits are outrageously long. There is not any reason it should take an entire day to service a flat tire.
-
January 2024 by Scott Wexler
Bryan and his team went the extra mile in solving my problems. I posted and very positive review on Facebook about this location. I will always take our cars to this Firestone location for tires and automotive service instead of going to the dealerships.You have a great manager and crew at this location.
-
December 2023 by Veronica Haynes
I am from out of town in they went on to see me and I came in with a blow out, they came ne the best deal. They was friendly.
-
December 2023 by Kelvin Walker
The service advisors were professional and polite. The service within reasonable time considering i didn't have an appointment
-
December 2023 by Julia Mitchell
They go above and beyond to help. They are always busy, which is a good sign that they have satisfied customers.
-
November 2023 by John Joseph
Excellent customer service how you doing excellent customer service from Dylan yeahVery professional
-
November 2023 by Travis Versher
I've used this Firestone twice now. Both have been very good experiences.
-
October 2023 by Trenell Frazer
Tommy ( I think that's his name. He was so helpful & showed concern when I inquired about fixing my Toyota. He calmed my anxiety and assured me all will be well.
-
September 2023 by Frank Clesi
Brought in a tire from my wife’s car with a screw in it. Firestone fixed the tire & I remounted it back on her car.
-
September 2023 by Candis Compass
Bryan at this location couldn’t help me, but he pointed me in the right direction to get help!! Thanks so much for the quality customer service experience (via phone call)
-
July 2023 by Freddy Carballo
Was there since 9:30 on a Sunday Morning to get my Vehicle alignment. Just to be told 5 hrs later that I need it 2 tires then the Mechanic approach saying no we need 4 Brand new tires, so they wanted to sell me 4 tires after sitting there 5 hours the guy up front being sarcastic since I got there telling me it a whole day waiting in order to get my vehicle alignment done... If you have a poor pissing Job and you don't want to be there by all means get a new Job Do not take it with customer and be more polite and learn how to up sale instead looking at people like you are stupid and I am smarter.Services: Tires
-
July 2023 by Roberto Diaz Chirinos
I asked if I could install tires bought online they said yes, I come today and they say no.
-
June 2023 by Chuck A.
I just checked indeed dot com on former employees' reviews: "If you want to make a decent amount of money - you have to UPSELL" and "At the service desk I was forced to push expensive services that the customer did not need" - and that's not surprising for Firestone.A friend who teaches mechanics was coming back from TX & I usually ask him for advice: Firestone wanted $200 yesterday for adding 7 oz of Freon and I knew that was too much $ - which my mechanic-instructor friend confirmed coming back from TX.THEN, after we said no to an overpriced wiper-blade change, a mechanic called and said "You need a fan motor change and it'll come to $750 now". The dashboard radiator- overheat light would have come on if the fan wasn't working. It's a rip-off.We've had 100-degree heat & my lady-friend needed a cool A.C., so we were over a barrel.These mechanics take advantage of unsuspecting and vulnerable people - especially older women on a fixed income. Independent service providers are better than these Firestone upsellers - and get a knowledgeable family member or friend to advise you and to look at the "suddenly needs replacement" part.Whatever happened to honest customer service? All service comes with a push of the upsell, now. It's disappointing to see these dishonest company policies go widespread.Review on Firestone - Kenner.
-
April 2023 by Becky in NOLA
They were able to fit me in quickly for a low tire. It was a 6" nail completely embedded into the tire. They fixed it quickly and I was back on the road finishing my errands. Thank you for quick service guys! Also, I have complete service coverage on all of the tires I buy from Firestone. Saves me alot of headaches!
-
April 2023 by Derrick Wilson
Being taking my truck there since December 2022 for the same problem, last visit was March 2023......problem with truck still not resolved. Will not return
