Firestone Complete Auto Care, located at 2500 Veterans Memorial Blvd in Kenner, LA, has been serving the community since 1926. This one-stop shop offers a range of vehicle services, including tire sales, maintenance, and repairs for all makes and models. Customers appreciate the friendly staff and the thorough inspections that keep their cars running smoothly. While some reviews mention long wait times, particularly for appointments, the quality of work performed earns the trust and satisfaction of many. Clients feel heard and valued, with staff providing updates on vehicle issues and costs. The service manager is noted for being knowledgeable and approachable, contributing to a positive experience. Many customers have chosen Firestone over dealerships due to the transparent communication and care shown by the team. Whether it's fixing brakes or performing routine maintenance, the service is generally completed with great attention to detail. Though there are suggestions for improving wait times by streamlining service processes, the overall sentiment remains positive. Customers often return for future services, highlighting a strong sense of loyalty to the location and its staff. Firestone Complete Auto Care in Kenner is a trusted choice for anyone seeking reliable and affordable auto care.
Fady our service representative was outstanding. We had 4 tires, balancing, new stems, and an alignment on our van. The price was exactly as quoted, the time to do the work was about 2 1/2 hours and it went exactly as promised. I would recommend anyone that needs tires to consider this Firestone store, they are great!
February 2025
Fixed my brakes in a timely manner and throughly inspected my car to make me aware of other problems. Thank you and Great customer service
February 2025
For the past 25 years, I have experienced their, professionalism, great service, and helpful advice.
