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February 2024 by Getting Bandz
Booty. Brought an almost antique racing bike to have maintenance done. Charged me over 100$ they did nothing to the bike that I told them needed done. They also stole the antique rims off the bike that were worth a lot of money and replaced them with regular ones. Not only devaluing the bike but also devaluing the sentimental value of a great grandfathers bike.
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February 2024 by Moira Asevedo
My son and I had been to several bike shops looking for bikes. Will helped us at Eastbank Cyclery and he was very helpful. Answered all of our questions, checked on availability of certain models and ordered what we wanted. All in all a great experience!
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November 2023 by Tara
Every time I’ve had my bikes serviced or built here I’ve always left happy with the customer service & work that was done. Great place to go for all your bike needs.
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October 2023 by Dewdrop Rain
Very friendly and helpful staff, tons of great bikes! They let my mom use their employee restroom, and when they didn't have what I was looking for, they suggested another shop that could help me. My only note is that there wasn't enough variety of the ebikes that they offered. There were different kinds of e-bikes, but they all were essentially the same and most were brands that were very highly priced compared to other stores or online retailers. I would recommend this store to at least check out the inventory. I think they also repaire bicycles!
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October 2023 by David Faulkner
Brought my bike in for derailer adjustmentThey said they fixed it and trued the tiresNow it hardly shifts and rear tire has a high spot =$100 and two new scratchesTaking it to another shop
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June 2023 by Rodrigo Gomez Montiel
East Bank Cyclery is a top-notch bike shop located in New Orleans, Louisiana that offers a wide range of bicycles, accessories, and services. Their knowledgeable and friendly staff are always willing to help customers find the perfect bike for their needs and budget.One of the standout features of East Bank Cyclery is their extensive selection of bikes. They carry everything from road bikes and mountain bikes to hybrid bikes and cruisers. No matter what type of riding you're interested in, they have a bike that will fit your needs.In addition to their impressive selection of bikes, East Bank Cyclery also offers a variety of accessories and gear. They have everything from helmets and lights to locks and racks. Their staff can help you find the right accessories to make your ride safer and more enjoyable.But what really sets East Bank Cyclery apart is their commitment to customer service. Their staff is knowledgeable, friendly, and always willing to go above and beyond to help customers. Whether you're a seasoned cyclist or just starting out, they will take the time to answer your questions and make sure you feel confident about your purchase.Overall, I highly recommend East Bank Cyclery to anyone looking for a quality bike shop in New Orleans. With their extensive selection of bikes, accessories, and top-notch customer service, they are truly one of the best in the business
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May 2023 by Jared Bellow
Had a great experience. They had the part I needed in stock. Gave some pro tips on instalation. And answered the many questions I had.I will be back for sure. And thank you the the gentleman who helped me and made me feel very comfortable despite having a lack of knowledge.
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December 2022 by Steven S.
I've been coming here as long as I can remember. I've used them for some simple bike repairs in the past but the bulk of my business dealings with them were in regards to lawn mowers ,lawn mower parts etc. Their mower shop is top-notch! First, they're honest!!! They want you to tell your friends, family, and neighbors about how well they treated you. Charlie is always super helpful at the counter. He's even worked me through a problem on the phone. The Proprietor, I believe his name is Greg, is usually there and ultra accommodating!! Very knowledgeable and a really nice guy. He's been in the game for a while because his Dad ran a great shop on the Westbank for many, many years. I'd highly recommend these guys for your mower or bicycle needs. They fix it right the first time, every time. Tell them I sent ya!!
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November 2022 by Nicholas Whitchurch (LouisianaMTB)
Excellent service and knowledgeable mechanics! Definitely worth the drive from Baton Rouge!
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July 2022 by Andrea F
Great bicycle shop. Micheal was very professional and informative. I have not yet decided on my bike, but he was able to pick out a bike for my height and size (I am short) and a stand so I can bike indoors and still be able to take the bike out for rides. And they have a cat!
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July 2022 by Ivan B
Exceptional customer service, excellent bike inventory, extremely exceptional bike repair shop and staff. Will is hands on and possesses exquisite knowledge for bike fittings and has phenomenal knowledge. Eric does a phenomenal job, has great knowledge and will take care of you. Jonathan is an exceptional bike mechanic and knows bikes like nobody's business. I bought my first bike here in 2010 and over the years have visited different bike shops. And yet, not once did I feel hassled here. I felt hassled at other bike shops in the greater New Orleans area, but never here. If you're reading this review, I recommend you give East Bank Cyclery a visit because you'll be glad you did.
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July 2022 by Andi F.
I came in looking for a bike for a short person (I'm 5' on a good day) and a stand so I can make it a training bike indoors and ride it on the road since I have very little space where I live. Michael greeted me and knew exactly what to pick out for me. I did not have the funds needed that day but had the exact perfect bike for me and a stand for that bike to make it a training bike. I have not made the decision on which place I will be purchasing from, but this is a pretty amazing place.
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July 2022 by BRENT WILLNER
Was able to ship us a part that was backordered in our area. Thank you! - B & F
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July 2022 by Scotty Bergeron
Big selection, great prices, knowledgeable staff, and friendly service. I had a great experience with Eric - he's honest & helpful.
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May 2022 by Fcf Metairie
Great Selection of Bicycles and Mowers. We work one on one with getting customers financed for their special purchase. All employees are helpful and knowledgeable of their products.