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November 2023 by Pat Aymami
Very friendly and professional. Needed 4 new tires and radiator and brake work. Very happy with the work and the price. Will definitely be back as the need arises.
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November 2023 by Jason Dantin
Brought my truck for a alignment and got it back worse than when I Brought it it still pulls to the right and now the steering wheel is not straight. I have done business with this location for somewhere around 20 years and will never walk into any Delta World Tire again nor will I recommend them
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November 2023 by William Staiger II
So slowGreat customer service but I drop my truck off at 8 AM to have four tires put on and an oil change and I picked it up at 2 PM. That is crazy.
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October 2023 by Chasity Johnson
The only reason it's a 4 star. I made an appt. And it still took 2 hours. But the service was great. The guys were informative and explained everything to me. They were nice and professional even when impatient customers were being rude talking down to them. They explained there would be wait to everyone that left their vehicle. Ceejay was my tech that explained everything and was great.
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October 2023 by Monique Bordelon
My 81-year-old father went to get windshield wipers and they told him they were ordering them. They’ll put them on as soon as they get there shouldn’t be too long. This was this morning. An hour later they tell him it’s going to be another hour, because the person placing the order didn’t hit confirm the order, so after sitting there for two hours, he finally got his windshield wipers. Of course he’s afraid to leave to go get lunch because he don’t wanna lose his place and have to wait when he comes back so he refuses to leave the place to go eat so sits there hungry. Horrible service, horrible way to treat an elderly person.
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October 2023 by Patrice Morrison
Customer service was good as usual. New manager and new workers since May 2023. Standards are still the same.
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September 2023 by Sou Jo
Good evening, today is September 15. I went in thinking what is seriously wrong with my air conditioner because I’ve been driving in heat I was waiting to find out what was wrong with the air conditioner and the gentleman told me nothing was wrong with my air conditioner. I had to sit on the wrong temperature. I didn’t get his name but the gentleman he was so nice everybody there was real nice surprise God thank you Jesus. ??
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June 2023 by Ashley Underwood
Brought my 2015 f250 lifted 4x4 in for a front-end alignment and oil change. Chris who helped me out inside was very helpful and extremely customer service driven. Anthony who did my front end alignment was very impressive. He would make adjustments then drive it. Then make more adjustments and drive it again. He did this multiple times until it was perfect. Would have given 5 stars but I had a slight oil filter problem. Would definitely recommend theses guys
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June 2023 by david rittinger
Great shop been going to them for years for oil changes tires n repair work thanks for hookin me up with some nice tires
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June 2023 by Gary Spindel
I came from out of town, Dallas, Texas for my father’s funeral the day before the funeral. My AC blower motor went out, and these guys stepped up to the plate replaced it in less than three hours, and I was able to go to the funeral the next day with my car Cannot ask for any better service than that.
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May 2023 by Craig Siemssen
Very happy to see Heath promoted to the Lafayette facility. I have trusted Heath and crew to service my vehicles since his arrival in Kenner so many years ago. While I will miss him in Kenner ...I wish him only the very best in his future. Delta World Tire has an Ace on their team.
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May 2023 by Nathan Carmadelle
I brought my vehicle first thing in the morning and the technician had told me one and a half hours to install four tires on my SUV. They installed them in a timely manner.Thank you DWT
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May 2023 by Jay D.
Unfortunate road hazard took us off the road with out truck and fifth wheel this morning. Not ideal on an AZ to FL trip, but Delta World saved the day. CeeJayy was the star of the show, and he quickly deescalated this frustrated and grumpy traveler in just a few seconds. He knew what he was doing and quickly assessed my tire (working outside the shop since the fifth wheel was attached). I'm pretty sure CeeJayy will be the manager of this store in no time, as he has the gift. In the end, they did not charge me since my tire could not be fixed and we had to hit the road. Thanks Delta!
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April 2023 by Phillip K.
I emailed the manager asking if a service was available as it was after hours. My goal was to schedule the service because I wanted to make it convenient for me and them. Two weeks later I'm still waiting for a reply. I guess the email address on their website is just for show. On a Friday morning I tried calling but no one answered. I stopped in to have an alignment done. I arrived at about 8:30AM. After waiting for 10 minutes for anyone to help me, someone finally comes to the front of the store. There were multiple people in the waiting area but no one was at the counter. I told the person that I wanted to get an alignment done and he said that he was just too busy today and that he couldn't get to it until the afternoon. That was the whole point of emailing and calling. I guess I should have taken that as a sign. I went over to Firestone and had the alignment done the same day.
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April 2023 by Kay Ameliaa
Dealing with this mechanic shop has been a NIGHTMARE! IF YOU HAVE A JEEP WITH MECHANICAL ISSUES or WIRING PROBLEM DON’T BOTHER TO BRING IT HERE! IT TOOK THEM TWO DAYS TO DIAGNOSE MY CAR. I told them everything what was going on with my car before it was towed to them. Comes to find out on day 3 they have to order parts for my vehicle to get fixed. I had other issues going with my car they didn’t BOTHER TO CHECK! After all that I told them I will pick up my car that day NO ONE INFORMED ME ABOUT A FEE! They will leave my car out to pick it up, due to me getting off so late I couldn’t. The next day when I’m telling them that I will pick up my car now it’s a $179 fee because of diagnosis. This mechanic shop is a WASTE OF TIME! Everyone I’ve been speaking with has horrible CUSTOMER SERVICE!