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February 2024 by Amanda Ruiz
My husband called and told them that my car was making weird noises. The man on the phone told him if I brought my car in on a Tuesday before 8am he would see me first. I got there at 7:50. I left at 8:40 because no one bothered to show up. It was a waste of not only my time and gas but of my day off. I ended up going to a different mechanic.
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August 2023 by Jovan Danove
If I could give a zero I would give a zero!! This man messed up my sisters start up switch when it was absoultey fine before she got there She orginally went for a water leak!!! He handed my sistet a screw driver and td her to tighten it up after he or his mechanic obviousley broke it trying to start the car!!! Then SHE screws the piece on backs her car up and the entire key ingnition comes off!!! She then goes in and asks him to help her because the car was in the moddle of the road!!! He shuts hisdoor at the shop and leaves my sister stranded in the moddle of the road!!! What an a++++ I hope you never get any buisness you dont deserve to even have a job!!! You dont know what people are going through atleast fix your mess up!!!
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March 2023 by Darien P.
I got my transmission "rebuilt" by these guys. I called the owner and had a detail conversation about the repair. He quoted me $2,000 out the door. I asked specifically $2,000 out the door/ good to go? He said yes. Kool with me. Got the car to them, (they took forever) I would drive by and see the car in the lot sitting, then they turn around and it's fixed in a day after me calling? To top it off I came with the money (2,000) and then the guy says it's $2,700. Like what, you quoted me 2,000 and never mentioned any price change within the last 24 hours. I paid the 27 but to me it's the principle of communication/ having honor in your word. All that being said yes the car lasted the first year for the warranty (barely) then went out shortly after. I'll never knock a man for doing his job or discredit him. Just need to clean up on the communication skills. Cause it's like, what if I didn't have the extra bread you trying to charge? I'm just SOL? But good luck if you choose them
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June 2022 by Julian Raderman
Brought my car in to get a transmission replaced, picked up my car with a foot long crack in my windshield. Noticed within a minute of getting my car back. They told me it wasn’t from them but I don’t have a foot long crack let alone any cracks when I gave them my car. Would not recommend trusting them with your vehicle.Service: Transmission
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May 2022 by Ronnie Paniagua
Worst automobile service ever, I was told on Monday to bring it in on Thursday at 8am that they will inspect it the same day, called late in the afternoon Vince told me they didn't have a chance to test drive it, so I was told they will check it Friday morning.....Well called back again on Friday afternoon and Vince said probably check it on Monday morning. so I picked it up Friday afternoon. After reading all this reviews I'm glad they didn't touch it. don't bring your vehicle here.Service: Transmission
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April 2022 by terras dunbar
DO NOT USE THIS SHOP!! THEY ARE BACK YARD MACHANICS THAT DO NOT KNOW WHAT THEY ARE DOING!!. Please listen. I spent $4389.94. To get a transmission replaced in a car that had no other issues! I mean none... I was originally told it would take 10 days to replace the transmission, which turned into 3 months!!! I've only had the car back a couple weeks and you can smell the transmission fluid burning! I bought the car to the dealer who said the car was leaking transmission fluid. He also noticed that NO oil was missing from the car and informed me to bring it back. I did just that, And VANCE told me nothing was wrong! Lies! I should have read previous reviews. They will tell you nothing wrong, when you know something is wrong..I'm driving the car and the car states that" transmission is hot, engine idle".. I bought the car back and this man is telling me the car is leaking oil, which is a lie. Now the dealer do not want to even look at the car, because Cottmans did work.. Now I'm out of $4389.94. Because they would never admit, they didn't do the job right. What VANCE said was "the transmission didn't fall-out "...wow..What he did admit to is that they cut my muffler in the process of changing the transmission, which he did pay for. But refused to take responsibility for a leaking transmission weeks after installation.. PLEASE BRING YOUR CAR TO THE DEALER! THESE PEOPLE WILL RIP YOU OFF! RUN!! I HAVE BEEN FUSSING WITH VINCE/VANCE FOR 3 MONTHS! With no resolution! This man do not care.. trust me...Service: Transmission
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Exellent service, great managment and very fair pricing! Leave here very satisfied and knowing you were treated right!!!
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December 2021 by The Harajuku Kid
My car was supposed to only be there "half a day" I dropped it off at 10 am and it's now 4:40 pm. No one called. They also said nothings wrong with my transmission even though I feel it slipping. Complete waste of time. Could have just left it in the driveway for all this. ?
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November 2021 by janeka hills
There was 2 attempts on putting the transmission in my car. The car's transmission went completely out while I was traveling and left me 1100 miles from my destination. It was never programmed!
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February 2021 by Jaime Zelaya
Honest person
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September 2020 by Lydia Hardin
My dad is the best!!! Geaux Bird!!!
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March 2020 by Jeff Dunam
Girlfriend and her mother went here for a transmission issue on a Ford Focus. They charged thousands of dollars to "fix" the transmission. Had the car for weeks, got it back it had the exact same issues. Took it to someone else and they said the transmission block had never even been cracked. Bunch of thieves here
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March 2020 by Lacey Ducote
This shop is the best! They are fair and honest, and listen to your questions instead of having a set idea. I highly recommend making the trip for any of your auto needs.
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March 2020 by Lacey D.
Cottman is honest and doesn't charge you for unnecessary things. They also don't try and sell you on services that are not necessary. They are quick and efficient. I would recommend!
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February 2020 by alberto Melendes
The price is too expensive $4500 to fix a transmission no way