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February 2024 by Debbie Miller
On 6/26/2023 I purchased a sunroom from CoolVue I was promise work to begin in six week. Didn’t happen only half the material was delivered. When the material arrived weeks later the service start out on a 4 hour a day scheduled. When I complained service picked up.the French door installed was purchased from Lowe’s and it has not work properly and it is 02/07/2024 and the door still don’t work properly. I have email and called the office, my sale person Dave and the owner Dean. I’m am not happy and wasn’t even Offer anything but excusesThe room and windows but the door is shabby
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February 2024 by Gina perret
Can’t get service! You get promised at the end of the week and it never comes.
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March 2023 by nanitaamso
Great service!!!! We had an issue with our rolling gate and they came within two hours.
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March 2023 by Pam Pearce
Our salesman, Trent Gray, was very good at explaining his product. We had 27 windows replaced in our home by the installers, Ivan & Slava. They worked extremely hard and non stop to get the windows installed. Can't say enough good things about the company, the product, the salesman or the installers. Highly recommend them all.
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March 2022 by Colin
Easy-ish to work with regarding order on 11 shutters. Timing was elongated but that’s fine. Everything is with COVID. Working with manufacturing was great. Salesman pushed customer (me) to call the shop every time (twice over 9 weeks) an inquiry was made into status whereas I was under the assumption that was the remit of sales. One star off as the affixing screws for all 11 shutters are ~0.125” by unknown length…expected something a bit more robust. Awaiting till actual use for a hurricane or other event to see how they perform and will revisit this post after a year. Construction and paint seem robust.
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March 2022 by Jeffrey Napolitano
I used to like Cool Vue, but now I can't get them to even acknowledge that I exist. I don't know what happened to them. Sad
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March 2022 by Charles Schof
I had no problems with them coming out to give estimate and take a deposit. Installation done . About a month after installation I called to have someone come out to check one of the shades. The material is creasing as it rilled up. I called several months ago. The lady who answers the phone continues to tell me she is giving the owner the message. I was promised someone would come out last week.I would never use this company again. Terrible followup and customer service!
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August 2021 by Happy Wife Z.
Okay..these guys rock. locally owned, operated and manufactured and best prices for colonial and roll down shutters. Adding to that great customer service both in the office and when on the jobsite. Had other companies come out and give me quotes and all I can is yucky feeling. Keep up the good work to this company
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March 2021 by Kinzie Scott
Had a job done in May 2020 (car port screened in with 2 doors) but wanted another estimate for a second project and was never contacted back by the salesman. Followed up once and decided to leave it alone. After 5 months my door broke and I had to call 5 times (not exaggerating!) and go in person once to get assistance. This all started in November 2020. As of now, I still don't have my door repaired. They have now missed 2 appointments to come out to repair door. I am livid with the lack of care and responsiveness that this company shows! I've just left a message for the owner to call me back so let's see if he does...I do not recommend this company.
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March 2019 by Omar Smith
Mr. David was my salesman and was very professional in explaining the building process and when the crew would be there to install my patio cover. The installation crew called days before arrival to give an exact Date and time when they would arrive. The crew did great work, No mess left and the patio cover is solid !!! I will strongly recommend COOL-VUE..
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March 2019 by Brandi Delcazal
Awful product.
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March 2019 by Kristin Castro
My new windows are amazing! Very professional and clean installation. I would highly recommend CoolVue.
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March 2018 by Kellie Bascle
We are extremely happy with our new Cool Vue windows! Dean Palazzalo at Cool Vue is such a pleasure to work with. His family has owned and operated Cool Vue for over 73 years. He takes special pride in the service he provides and the product he manufactures and installs. Gave us a very fair price, the installation was easy and the entire staff was professional. Cool Vue really is "A Name You Can Trust". Our family will definitely be calling them for new shutters soon. A great family run business!
