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November 2023 by Cathy Willard
Terrible service every time we go their tge system is down. It is insane.
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April 2023 by Maria Castro
They don't know what they doing ...never again
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April 2023 by Maria Isabel
Great customer service, bilingual too! & If they don't have what you want in stock there, they'll have someone bring what you want from their nearby stores, which i think is wonderful! Saves me gas & time! Deserves all 5 stars
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January 2022 by Thekidd 12wd
Great people work here I got a phone no problem and they were really nice
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December 2021 by randon williams
But I've never been to a Boost Mobile store that the employees were so helpful knowledgeable about the products and services that boost mobile offers. I recommend this Boost Mobile store over anyone
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December 2021 by Jennifer Steele
Okay service but some of the employees disnt know their job well enough
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September 2021 by Mark Dailey
Bought a phone on ebay for my wife's birthday. Had trouble connecting it so I took it to this Boost Mobile store. I believe his name began with an "A" that helped me. He had trouble connecting it as well. But after an hour and me repeating the phone number and pass code about a dozen times, it was connected and working! after days of me trying to get it done. Thank God, right? NOOOOOOOOOO! A month passes by and it's time to pay the bill. But wait.... the bill is $27 MORE than what I'm signed up for (she has been on same plan for 5 years). What happened? After 5 years of using the same pin number for the same Boost Mobile phone number - ALL OF A SUDDEN - I get a FRAUDULENT BOOST UP ADDED TO MY WIFES ACCOUNT!!! So "someone" "hacked" into my wife's account and added a financed phone and had it shipped to them. AFTER 5 YEARS OF THE SAME PHONE NUMBER AND PIN. If there's a way to bring criminal charges I'm looking into it. This is totally unacceptable and unprofessional behavior by the staff and it seems like he has done this before. I tried to talk to a store manager SEVERAL SEVERAL times to being told EVERY TIME that "he's not available, would you like to leave a message?". After calling the Kenner police department, my qualm was squashed after the charges on my wife's account were erased after 3 visits to another Boost Mobile location. But this dude still has a new phone on me and my wife's MAJOR inconveniences and Boost Mobiles dollar. Why is this guy still working here? How has charges not been brought up? How many people are in their pocket? The list of questions goes on and on for us. Just don't do business at this location. Especially if you live paycheck to paycheck and need a ride to get things done - such as cellular service discrepancies.
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July 2021 by Lenchent Coleman
She was so polite.and she help us out
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February 2021 by bLaHsHmiAh
Bought a phone on ebay for my wife's birthday. Had trouble connecting it so I took it to this Boost Mobile store. I believe his name began with an "A" that helped me. He had trouble connecting it as well. But after an hour and me repeating the phone number and pass code about a dozen times, it was connected and working! after days of me trying to get it done. Thank God, right? NOOOOOOOOOO! A month passes by and it's time to pay the bill. But wait.... the bill is $27 MORE than what I'm signed up for (she has been on same plan for 5 years). What happened? After 5 years of using the same pin number for the same Boost Mobile phone number - ALL OF A SUDDEN - I get a FRAUDULENT BOOST UP ADDED TO MY WIFES ACCOUNT!!! So "someone" "hacked" into my wife's account and added a financed phone and had it shipped to them. AFTER 5 YEARS OF THE SAME PHONE NUMBER AND PIN. If there's a way to bring criminal charges I'm looking into it. This is totally unacceptable and unprofessional behavior by the staff and it seems like he has done this before. I tried to talk to a store manager SEVERAL SEVERAL times to being told EVERY TIME that "he's not available, would you like to leave a message?". After calling the Kenner police department, my qualm was squashed after the charges on my wife's account were erased after 3 visits to another Boost Mobile location. But this dude still has a new phone on me and my wife's MAJOR inconveniences and Boost Mobiles dollar. Why is this guy still working here? How has charges not been brought up? How many people are in their pocket? The list of questions goes on and on for us. Just don't do business at this location. Especially if you live paycheck to paycheck and need a ride to get things done - such as cellular service discrepancies.
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October 2020 by Hansen Strickling
The salesperson was not helpful. He did not know his products.
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August 2020 by David Ponthier
Great help. Went in with a crippled phone and came out five minutes later with a repaired phone, and a big smile all at no charge. Thank you to the helpful and very knowledgeable saleswoman you made my day.
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December 2019 by Pedro Medina
Best Boost Mobile store in the Área!!!
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November 2019 by Nunya Biz
Elena is AWESOME! She is thorough and EXTREMELY friendly and helpful. If you come here, which you SHOULD be sure to ask for her. A+++
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November 2019 by Jasmine Rodriguez
Excellent service, they take there time to help you in anything that you might need. I purchase a new phone and they help me transfer my info to my new device. Thank You!
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November 2019 by Luihorn Rodas
Excelent service!!! Love it!
