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August 2024 by Nora Benoit
Always helpful
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July 2024 by Cheryl LeJeune
Friendly and fast.
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June 2024 by Cliff Hebert
Fast, professional work done at a fair price
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June 2024 by Ricky Edwards
Great and friendly service
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May 2024 by Marquette Achane
I Nickal Beverly went for oil change and tire rotation. after work was completed tech showed me my cabin and air filters they were crack and broken on my previous visit the were in good shape with that said i dont they were check on previous visit your tech just check it off.
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May 2024 by Brent Quebodeaux
Chelle is truly committed to her job and is hands down one of the best sales consultants they have. From start to finish she helped my wife get the perfect car not once but twice. Her sheer dedication to her work shows she belongs on the Bubba Oustalet team and could not ask for better customer service. She provides the best experience and customer service you can get. If you need a car believe me she will make it happen!
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May 2024 by Joseph Soileau
They resolved an issue that really wasn’t even theirs to resolve with the other dealership. I appreciate that. Great sales people, managers and owner.
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April 2024 by Shirley Trahan
Kelly Manuel was amazing and absolutely went out of her way to help us get into our vehicle. We will definitely continue to send friends and family her way. She made sure we understood everything about the vehicle we were purchasing and even came and picked up my car to get the check engine light issue fixed. The entire staff was absolutely friendly and went out of their way to help make this possible. The good Lord sure sent us to the right place and right people!
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March 2024 by Lori
They did some warranty work on my vehicle and they were very nice and polite.
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March 2024 by alesia dore
Had oil changed and they fixed a problem that I had. Suzanne was great in helping me.
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March 2024 by Matthew Tucker
LONG REVIEW BUT PLEASE READ TO KNOW THE TRUTH ABOUT THIS DEALERSHIP. I live 4 hours away from Jennings, LA but called a truck that was a great deal on their lot. I called the dealership and told them I was interested in buying the truck. They provided great communication and answered all my questions. They held the truck for me until I arrived the following morning and had the truck ready for me to test drive. I had a little issue contacting the credit union to get the ball rolling and Chelle grabbed every phone in sight and called their number and finally got someone on the phone to complete the process of my loan. They did not play any games with me and did not try and sell me on any extras. They asked their typical questions for add ons and extras and when I said no thanks they moved to the next step in the process. If I am not mistaken one of the owners was outside putting the finishing touches on the detail of my truck. I was impressed with the entire staff and their hospitality. I left my check book and to avoid the 4% card fees I was going to have to drive 40 min to Lafayette and 40 min back to get them the money but instead the owner sent a mechanic to drive to the bank and collect my check to avoid the extra 40 min drive back. Business is business and they're there to sell vehicles and I, the customer, am there to get the best deal I can on a quality vehicle. I got my truck at a great deal and all the hospitality was a bonus to the whole experience. I really felt like we were on the same team and they were there to get me a truck at the best deal and were willing to go above and beyond to make that happen. Thank you Chelle, Alicia, Ric, Rafael, and the Oustalet crew for making this a great experience. Now open a Hattiesburg, MS location!
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March 2024 by Christopher Cockrell
Above and beyond
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January 2024 by Joe c
They are cheats. I was searching for a chevy malibu..I know the bar for dealerships is low but this place sets a new low. Don't believe a single thing they tell you. They have a endless list of excuses like, he is a new employee etc,,, completely bad.
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December 2023 by Jerry Smith
Go see Kelli Manuel she will do her best to get you in that vehicle you want!
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December 2023 by Milo HoBo
Great service and they spent as much time as I needed to learn about the vehicle and test drive it.
