Ochsner Specialty Pharmacy is highly praised for its helpful and friendly staff, who go above and beyond to assist patients. Customers appreciate the personalized service, including being assigned to the same pharmacist for consistent support and understanding of their medication needs. The staff is well-informed, capable of looking up information quickly or transferring calls to the right person when needed. They also offer convenient options like home delivery or pickup at a nearby pharmacy, with timely calls to set up refills. Patients value the pharmacy’s efforts to help with costs, including applying for coupons and providing grants for expensive medications. Although the location may seem a bit unusual or look like a warehouse, once familiar, it is easy to access. The pharmacy stands out as a well-functioning part of Ochsner, with staff that truly support patients and ensure they understand their medications. Overall, it offers top-notch assistance and personalized care, making it a trusted choice for specialty medications.
