Movers in Jefferson, LA

“Mario and team are absolute professionals! On time, moved us with care and were very kind people. We were in a jam and needed last minute help and they were the best! Highly recommend!”

“We were super happy with the customer service at U-Pack. We were always able to get a human on the phone and communication was clear and easy. No problems with scheduling, pick up, or delivery. The pods were smaller than we realized (also weirdly tall?), so we maybe should have ordered one more than we did. But overall, great experience.”

“I went back-and-forth between three and five stars. Initially, I was giving this company three stars because of the fact that I was given inconsistent information. On the date of pick up, the truck came without notice. I was not home, had not secured my contents, and had my personal lock on the outside. I called ABF Freight and the person who assisted me didn’t seem very interested or concerned about my predicament. The man that I spoke with said they do not call or schedule a specific time for pick-up, which I find to be odd considering the fact that I could’ve been still loading things onto the truck that morning. They assume when the date arrives for your pickup, the truck should be ready to go. However, shortly after my call, the driver returned. He had only gone a couple of miles but I was still concerned that some things had shifted. He opened up the back, and I was so surprised that everything was still intact. Even he was happy that none of my things had been damaged.The reason for the five stars is because the driver, Shane, helped so much with relieving my stress. He was so calm and assisted me with securing my contents and putting up the bulkheads and the ramp. He did much more than I’m actually expressing/explaining. I generously tipped him because I sincerely appreciated how he handled the confusion and my anxiety. I wish all drivers would display the professionalism, consideration, and empathy for customers as Shane. He is one of the very few type of workers that you actually run into these days when it comes to doing business. He is definitely an asset to the company and a blessing to the customers’ that he serves.Another reason for the five stars is the fact that the shipment arrived 4-5 days earlier than expected. They picked up the trailer in LA on March 7 and expected to arrive in AZ between March18-20. It arrived on March 13 (although I was still in Louisiana) but the representative said, I still had my 7 to 9 days that was promised and it would remain at their yard until I got into town.Side note: we followed the directions and watched a video, but and the ramp did not seem very secure, and would move slightly. There was nowhere to hook it so it could only be placed flat against the back of the truck, which didn’t seem to be very secure. However, we managed to get everything loaded safely.Despite a few minor hiccups, all in all, I would definitely use this company again, who is contracted by U-Pack.”