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October 2022 by corlette koster
The employees are always helpful and polite and the manager is the most friendliest.. We’ve been with this bank for 30+ years.
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October 2022 by Ronnie L.
Be careful when trying or getting a loan from this institution. They are a complete rip off. They loan you your own money (Borrowed against a CD i had) and then a few years later they demand full payment stating, "you have an interest only loan". I never agreed to pay tens of thousands of dollars in interest alone to a bank, then come back and say the loan is up, you have to pay off the balance, which by the way was the exact amount of money i borrowed a few years ago. A joke to say the least.
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May 2022 by Tobie Eschete
They are rude unprofessional and they never keep the same people very long. On saint charles street. I lost a cashier check and when the teller called it in to see if it was ever cleared or cashed by someone they must have said someone cashed it she then smirked as if she got me and yes that was cashed it wasn't the one I was looking for .well I found it because they couldnt and had to wait my 3 months well during that time I paid that bill. When I went to go get my money back they wont they said they had to issue it right back to me the business they wrote it to isn't in business anymore so how do I get my 1500 dollars back?
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February 2021 by Shayla Samuels
I think that this bank is prejudice. I use to bank here when it was located in Raceland but when they closed I transfered my money to Chase.
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August 2020 by Jasmine Randle
The workers there are very rude and do not keep you up to speed on account activity and they are very unpleasant when you want to information or need help with account problems..Choose another location to deal with
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May 2020 by Rosie Naquin
Wonderful bank! Services and staff at my location are impeccable! I love everything about Hancock Whitney!! (St Charles Houma location)
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May 2019 by Renea J.
Amazing customer service, banking here for 20 plus years, as good as it gets...
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December 2018 by Billie Voisin
It's a terrible bank, I'll never bank there again. The people who work there are great but not the bank.
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October 2016 by tigersluv3
Friendly and fast. I love going here.
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February 2016 by Tammy Allemand
Nice friendly people who are willing and able to help you with any need you may have regarding your account.
