Walgreens is generally a nice place to shop, with friendly staff and good sales, especially if customers use rewards. However, some shoppers have experienced uncomfortable interactions, such as a particular employee who made them feel judged and unwelcome when shopping alone. Despite this, the store is appreciated for its overall pleasant environment and helpful employees. One standout employee is a young Black woman working nights, who has been praised for her kindness and exceptional service. She once mistakenly refunded money to a debit card instead of a gift card but went out of her way to offer help, even insisting on paying for a customer’s urgent diapers, showing genuine care and compassion. Her kindness left a lasting positive impression on shoppers, highlighting the importance of good customer service. While the store can be a bit expensive, rewards and sales help make shopping there more affordable. Overall, Walgreens is a good place to shop, with some employees making a significant difference through their helpfulness and kindness.
