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September 2024 by Alexis Lirette
Joey Pascarelli and Katie McCoy Massey made my car buying experience so smooth and easy! Highly recommend Trapp Chevrolet!
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August 2024 by Sarah Kate
Thankfully for them, the SUV I wanted was on this lot otherwise I would have NOT gone near this place.
After the 2nd experience dealing with these people, it is defiantly the last.
We were lied to from the go. Told one thing; evidence itself proved wrong not only once, not twice but THREE Times!
Final straw was the cleaning guys supposed to have detailed the car BUT yet, evidence showed itself again our car was not detailed ( found dog leash from previous owner, dog hair, and dirt). Our salesman even let us know he cleaned the wheel wall himself three times with a pressure washed, and nothing came off....HOWEVER; after a week of owning the suv, we take it to a car was, use a pressure washer and BOOM it's cleaner than ever!
PISSED is the word!
DO NOT GO HERE!!!!!!!!! It's defiantly the price we are having to pay, which sucks all the way around!
STAY AWAY FROM TRAPP!!!!!
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August 2024 by Pablo Cervantes
Mrs. Asia demonstrated top tier customer service along with Mr. Joey. Thank you both for going above and beyond!
R.C. & L.S
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August 2024 by Joseph Batie
Worked with Asia George for a while now - took delivery of our long awaited Escalade and have had a phenomenal experience in the process! Highly recommend getting to Houma to visit Trapp and Asia!
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August 2024 by Roger Davila
Had an appointment for a front end alignment on 2013 Chevy 3500 Ltz in great shape! ! wife and I took off work to bring it in just for the service department to say we do not work on older trucks I live a hour away phsss Should’ve told me that over the phone and save both of us the headache
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August 2024 by Health and Wellness
The staff is always so helpful. Charles is easy to work with. Heather is the best service lady ever. Brian made the finance part a breeze! They work as a team to make sure you and your vehicle are taken care of.
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August 2024 by simon tarr
Grate service as always and some good advices from the service manager
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August 2024 by Cedric Johnson
Trapp Chevrolet did a wonderful job on fixing the problem on my Chevrolet Tahoe and while my Tahoe was out of service they provided me with a rental.
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August 2024 by Andrea Rhodes
Worst place to get your car painted! Body shop sucks! Supervisor is really just a joke. When complained about the paint job his response was "We really don't have good help that all the good help left with Hurricane Ida" I'm not impressed. Although I have a lifetime warranty on my paint job wouldn't take my car back! Trash in the paint, paint chipping, emblems wasn't even on my car. They forgot! Just horrible service for something I paid alot of money to have them repair and paint!!
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August 2024 by Donald Leboeuf
My vehicle been in the shop 4 times within 2 month for the same issue!!! This last time it was in the shop for 35 days and they still can’t find the problem!!! This place is a joke!!! If you are in the market to purchase a vehicle I would not recommend them!!!! The service manager and the service advisor were both really rude and very sarcastic!!! I will never buy a vehicle are bring a vehicle here again for service!!!!
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August 2024 by Michelle Reddoch
Marcus was the best to work with. I’ll definitely buy from him again!
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July 2024 by Barry Mathieu
Excellent service department especially Brian Mathieu.
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July 2024 by tobee thibodaux
Great dealership
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July 2024 by Crystal
Found a great deal online and made a 6 hour drive (round trip) to the dealership. When I arrived Marcus had the car ready up front for me. This was honestly the quickest and easiest car buying experience I've ever had. Definitely recommend Marcus and this dealership!
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July 2024 by Bill Carrier
Excellent service as usual
