Sleep Number is a business that offers a wide selection of beds and mattresses, providing customers with a great buying experience. Their sales staff, such as Drady and Matthew, are well-trained and knowledgeable about the different mattress options, ensuring customers find the right fit for their needs. The store visits described in the reviews highlight the exceptional customer service provided by the sales team. They are praised for being friendly, courteous, and not pushy, taking the time to understand the customers' requirements and guiding them towards the most suitable products. The sales staff also demonstrate their expertise by explaining the features and benefits of the mattresses, including the pressure mapping technology of the P5 model. Despite a slight issue with the payment process in one instance, the sales team handled the situation well and ensured a smooth transaction. Customers left the store satisfied with their purchases, which included not only the mattress but also additional items like cooling pillows and a comfortable blanket. Overall, the reviews indicate that Sleep Number offers a positive shopping experience, with a wide range of quality products and a team of knowledgeable and attentive sales professionals who strive to meet the customers' needs.
We were very pleased with the nice selection of beds on display and our salesman Drady was very nice and well trained on the variety of mattresses. Great buying experience.
May 2023
great service at the houma store - very excited for our new mattress
September 2022
He was a great salesman. Very helpful and knowledgeable. I wish it woulddn't take so long to get delivered but all went well.
