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February 2024 by Dwight Johnston
Went to this AT&T store yesterday to add a new phone number to our account. Vincent was there to help us immediately after walking into the store. He was extremely helpful and handled our needs very timely and professionally. Will go back to this AT&T store and use Vincent on all future cell phone needs.
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January 2024 by Missy Domangue
Telly in the Houma store was very personable, friendly, and Juarez an all around nice guy. When I sat at the table. It was like I’ve known him forever. I wish more stores had employees like him!! ?
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January 2024 by Karen Williams
I have been in this store several times and have always had a horrible experience but since I’ve been lucky enough to have the employee Vincent F., not sure of the correct spelling of his last name, my faith in the store has been restored. I have never come across a more genuine, generous, patient, honest employee. He is truly an asset to this company!!!
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December 2023 by Narquisia Howard
Bad customer service. Rude. I had to hold my composure. I usually cause a scene but I’m trying to change my ways. I wish I could give zero stars. Go to another store or call the 1800 number!!
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November 2023 by Kay Comardelle
So the staff was friendly they are just very uneducated on the iPhone 14 promotion! I was told to get the phone for $10 a month we had to get my son a new phone line and number, then I would have to cancel his old line! This is NOT true, when I called to cancel the old line I was told I would have to pay full price for the new phone for dropping an existing line, but by not dropping the line now I have to pay $40 a month for 3 months before I can drop the line, and if I want to do buyers remorse and reset the phone to his old number then I have to pay a $55 restocking fee! So either way I’m getting screwed out of money ?
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November 2023 by Anna Sides
All of the workers at AT&T at the main store on Tunnel Boulevard were Excellent and we’re very knowledgeable.
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November 2023 by Crawford Gordon
Staff is quite unpleasant. No good attention .You almost feel like they do not want to provide service. The plans they have are far from being a good deal $
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September 2023 by Brenda Gros
I was greeted with a smile and it went uphill from there. Vince helped transfer info from one phone to another. He gave me the information I needed to continue to transfer at home. He was very friendly, knowledgeable, and helpful. I've had a NOT SO good experience at this location before. And I'm great full for Vince expertise. Thanks
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September 2023 by Dalton Reynolds
I was assisted by Ms. Heather. She was very kind and quick with the process of everything. Every little detail was explained perfectly!
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September 2023 by Marie Washam
A very speedy resolution to my problem. Kaycee is very efficient and professional. Thank you for a very pleasant visit to AT&T in Houma, LA.
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May 2023 by Bobby Galinsky
Kaycee was amazing. Very helpful and professional. I would recommend her to anyone. Best ever
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May 2023 by Ashley Loupe
Kaycee was amazing and Fast!! Looking to trade or get a new phone , ask for her!!!
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February 2023 by Gerald Morel
I went into this store to upgrade my phone from the note 9 to a flip4 the representative at the store added another line to my account without my knowledge. I don't remember the reps name I just know the initials are SR. I do not recommend going to this store at all. I ended up going to the grand calliou location and they fixed everything this store did.
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January 2023 by KajunGamer
Knowing the recent promotion for the iPhone 12 mini, my wife still asked the salesperson Nash what the promotion was. He stated he could not assist on the promo unless we added another line. BUSTED! We went straight to Southland Mall and proceeded with the honest Angelica (who is truly an Angel) who processed everything according to the promotion. Sounds like the Southland Mall location is destroying the West Park location with sincere honesty and integrity. Enjoy your bait n switch sales tactics Nash while you can, cause you never know who’s related to someone at At&t corporate where this review is the least of your worries.
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January 2023 by jeremy allen
Vincent went out of his way to be understanding and polite. The worst thing about att is their customer service. This man is an exception.
